Scrum Master

BTO Research; Milano; Ibrido; EUR 45.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Dynamic environment

Flexible working

Hands-on training

Project-based learning

Impactful projects

Descrizione del lavoro

BTO Research cerca uno Scrum Master proattivo per un programma internazionale di trasformazione assicurativa. Milano, ibrido, disponibilità a viaggiare. Ruolo orientato all’esecuzione e al miglioramento continuo, con supporto a Product Owner e team internazionali.

Requisiti: almeno 5 anni in ruoli Scrum/Agile, Jira/Confluence, inglese fluente. È preferibile tedesco. Offriamo ambiente dinamico, formazione on-the-job e progetti con impatto reale.

Competenze

• 5+ years di esperienza in ruoli Scrum Master, Agile Delivery Lead, Agile Coach o ruolo simile.
• Esperienza in ambienti Agile in contesti organizzativi complessi.
• Esperienza nel supporto a team cross-funzionali in iniziative di IT transformation.
• Conoscenza di framework Agile, principi e metodologie.
• Esperienza nella collaborazione con Business e IT.
• Esperienza in contesti internazionali e multiculturali.
• Capacità di operare in programmi di trasformazione complessi.
• Conoscenza di Scrum e Kanban.
• Esperienza in pianificazione Sprint, gestione della delivery e esecuzione Agile.
• Supporto al backlog refinement e attività di Product Owner.
• Conoscenza di metriche Agile, reporting e tracciamento della delivery.
• Gestione rischi, dipendenze e impedimenti.
• Forti capacità di facilitazione e gestione workshop.
• Gestione conflitti e discussioni costruttive.
• Comunicazione efficace con stakeholder.

Mansioni

• Facilità cerimonie Agile: Sprint Planning, Daily Stand-ups, Sprint Review e Retrospective.
• Promuovere principi e pratiche Agile tra team e stakeholder.
• Supportare i team nel raggiungimento degli obiettivi di Sprint e nell’aumento dell’efficacia della delivery.
• Identificare, gestire ed rimuovere impedimenti che impattano le performance.
• Supportare i Product Owner nel refinement del backlog e nelle attività di sprint.
• Favorire la collaborazione tra Business e IT, Product Owner, Business Analyst e Development Team.
• Monitorare le performance del team, l’avanzamento delivery e le metriche Agile.
• Promuovere trasparenza, responsabilità e comunicazione.
• Gestire rischi, dipendenze e blocchi, escalation quando necessario.
• Supportare la release planning e le attività di delivery management.
• Condurre workshop e promuovere apprendimento continuo.

Conoscenze

Proactive

Hands-on

Delivery-focused

Ownership

Organizational skills

Stakeholder management

Analytical skills

Communication

Facilitation

Strumenti

Jira

Confluence

Descrizione del lavoro

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Chi è BTO?

Siamo un centro di ricerca e consulenza indipendente del Gruppo Relatech, attivo in Italia e all’estero, dove affianchiamo organizzazioni e realtà complesse nei loro percorsi di crescita e trasformazione.

Collaboriamo con università, imprese e partner tecnologici di primo livello per tradurre visione e innovazione in soluzioni concrete.

Se cerchi un ambiente giovane, in evoluzione continua, dove le persone contano e le competenze si costruiscono ogni giorno, sei nel posto giusto.

Your role

We are looking for a proactive and delivery-oriented Scrum Master to join an international Insurance Transformation Program.

Key Responsibilities

• Facilitate Agile ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives, ensuring effective Scrum practices.
• Promote Agile principles, methodologies, and best practices across teams and stakeholders.
• Support teams in achieving Sprint Goals and improving delivery effectiveness.
• Identify, manage, and remove impediments that may impact team performance and delivery.
• Support Product Owners in backlog refinement, prioritization activities, and sprint preparation.
• Foster collaboration between Business Stakeholders, Product Owners, Business Analysts, and Development Teams.
• Monitor team performance, delivery progress, Agile metrics, and overall sprint execution.
• Drive transparency, accountability, and effective communication within Agile teams.
• Manage risks, dependencies, and blockers, escalating issues when required.
• Support release planning, coordination activities, and delivery management.
• Facilitate workshops and promote continuous learning, feedback, and innovation.
• Encourage teams to continuously improve processes, collaboration models, and delivery practices.

Soft Skills

• Proactive, hands-on, and delivery-focused mindset.
• Strong sense of ownership and accountability.
• Excellent organizational and coordination skills.
• Ability to drive initiatives and challenge existing practices constructively.
• Strong analytical and problem-solving approach.
• Excellent interpersonal and stakeholder management capabilities.
• Ability to build trust and collaboration across different teams.
• Results-oriented approach with a strong focus on value delivery.

Ideal Profile

We are looking for a Scrum Master who goes beyond facilitating Agile ceremonies and actively contributes to the success of the team and the overall program.

The ideal candidate is a trusted Agile partner who can drive collaboration, remove obstacles, support delivery execution, and create alignment between Business and IT stakeholders in a complex international insurance transformation environment.

Requirements

• 5+ years of experience as a Scrum Master, Agile Delivery Lead, Agile Coach, or similar Agile delivery role.
• Proven experience working in Agile environments within complex organizations.
• Experience supporting cross-functional teams delivering IT transformation initiatives.
• Strong knowledge of Agile frameworks, principles, and methodologies.
• Experience collaborating with both Business and IT stakeholders.
• Previous experience working in international and multicultural environments.
• Ability to operate effectively in complex transformation programs.
• Strong knowledge of Scrum and Kanban methodologies.
• Experience with Sprint Planning, delivery management, and Agile execution.
• Experience supporting backlog refinement and Product Owner activities.
• Knowledge of Agile metrics, reporting, and delivery tracking.
• Experience in risk, dependency, and impediment management.
• Strong facilitation and workshop management skills.
• Ability to manage conflicts and facilitate constructive discussions.
• Strong stakeholder engagement and communication skills.
• Experience with Agile collaboration tools such as Jira, Confluence, and similar platforms.

Preferred Experience

• Previous experience in the Insurance industry is highly desirable.
• Experience working on Digital Transformation Programs.
• Experience managing Agile delivery within distributed and international teams.
• Experience supporting Product Owners and Business Analysts.
• Knowledge of Document Management or Input Management initiatives is considered a plus.
• English Fluent (mandatory).
• German considered a strong advantage.

Where

Milan/Hybrid and available to travel

Contract

Full Time

Economics

The Gross Annual Salary (RAL) for this position ranges between €45,000 and €55,000, depending on the candidate’s professional experience, skills, and the level of autonomy required for the role.

The employment framework will be defined in accordance with the Italian Collective Bargaining Agreement (CCNL) for the Tertiary, Distribution and Services sector.

What We Offer

• A dynamic, young, and fast-growing environment
• Flexible thinking and working approaches
• Hands-on experience in a stimulating, project-based context
• Opportunities to learn from industry professionals
• On-the-job training (and more)
• The chance to work on real projects with tangible impact
• The chance to work on real projects with tangible impact

Inclusion & Equal Opportunity

We believe in people, diversity, and meritocracy. Our recruitment processes are open to everyone—regardless of gender, ethnicity, orientation, or ability. For us, talent is a matter of energy, not labels.

Discover more about us #BTO

Explore our world at www.relatech.com