Sales Team Lead

AlfaDocs.com; Lombardia; Hybrid; EUR 41,000 - 50,000; Full time

Benefits offered by this job

Welfare bonus

Language courses

Training courses

Therapy sessions

Team building budget

Team development budget

Annual reunions

Office snacks

Job summary

Alfadocs is a SaaS platform for dental practices. Our Sales team helps medical practices understand the value of the platform and guides them through the full sales cycle, from the first conversation to close. The Sales Team Lead manages seven Account Executives and reports directly to the Head of Sales.

This player-coach role will own team performance, coach individuals, and stay close to the market by handling deals during the first three months. Start date: October 2026.

Qualifications

• At least five years of sales experience, with at least two years in a team lead role.
• Proven full-cycle selling experience from outreach to close.
• Hands-on outbound sales experience.
• Ability to write clear, effective sales scripts.
• Experience coaching and mentoring a sales team.
• Analytical, data-informed approach to improving sales methods.
• Strong pipeline management, forecasting, and commercial prioritisation.
• Native-level Italian and fluent English.

Responsibilities

• Lead and develop seven Account Executives; set objectives and review performance.
• Coach and mentor regularly with 1:1s, deal reviews, and feedback sessions.
• Own pipeline management and forecasting; keep pipeline, priorities, and forecasts current.
• Address performance issues with fairness and clarity, including underperformance.
• Deliver the team's commercial targets and contribute to overall results.
• Improve the sales playbook by writing and testing scripts from customer conversations.
• Lead from the front by managing the full sales cycle, especially in the first three months.

Skills

Full-cycle sales

Team leadership

Outbound sales

Sales scripts

Coaching

Data-driven

Pipeline management

Forecasting

Italian fluency

English fluency

Job description

Description

Alfadocs is a SaaS platform for dental practices. Our Sales team helps medical practices understand the value of the platform and guides them through the full sales cycle, from the first conversation to close.

The Sales Team Lead manages a team of 7 Account Executives and reports directly to the Head of Sales. This is a player-coach role: you will own the team's performance, develop each person through regular coaching, and remain close to the market by working deals yourself. During the first three months, you will manage the full sales cycle directly and set the standard for the team.

Our core principles: We win as a team. We work together toward ambitious goals, share what we learn, and take responsibility for results. We value people who aim high, stay humble, and keep improving.

Key Responsabilities

• Lead and develop the team. Set clear objectives for seven Account Executives, review performance regularly, and support each person's growth.
• Coach and mentor consistently. Run structured 1:1s, deal reviews, and feedback sessions that improve sales execution and build confidence.
• Own pipeline management and forecasting. Keep the team's pipeline, priorities, and forecasts accurate and current, and take corrective action when performance drifts.
• Manage performance directly. Address difficult situations with fairness and clarity, including underperformance and sensitive team matters.
• Deliver the team's commercial targets. Maintain full accountability for the team's sales results and contribute directly to achieving them.
• Improve the sales playbook. Write, test, and refine sales scripts using evidence from customer conversations and team performance.
• Lead from the front. Manage the complete sales cycle, from the first call to closing the lead, especially during the first three months.

Requirements

• At least five years of sales experience, including at least two years as a Team Lead or in a senior role with people-management responsibility.
• Demonstrated success as a full-cycle seller, from initial outreach and discovery through negotiation and close.
• Hands-on outbound sales experience.
• Ability to write clear and effective sales scripts.
• Experience coaching and mentoring a sales team.
• An analytical, data-informed approach to improving the team's sales method.
• Strong command of pipeline management, forecasting, and commercial prioritisation.
• Native-level Italian and fluent English.

Administrative Info

• Contract: unlimited term contract (CCNL Commercio - 1° livello)
• Salary: 45K (flexible depending on seniority) + bonus
• Equipment: laptop, phone, headphones, keyboard, mouse, and a dedicated office monitor.
• Location: Milano, Italia (Via Eritrea n. 21, 20157 – Palazzo Tecniche Nuove)
• Hybrid-setting: 3 days per week in the office
• Working hours: Monday - Friday | 09:00 - 18:00 | 1-hour lunch break
• Trial Period: 6 months
• Start Date: October 2026

Benefits

• Welfare bonus on a monthly basis
• Bonus for paid English or German language courses.
• Training courses, books, workshops, and team-building activities for personal and professional growth.
• Partnership with Serenis (an online psychotherapy platform) - three sessions offered if needed.
• Team Building Budget
• Team Development Budget
• Regular company reunions (yearly meetups, Christmas dinner)
• Snacks and fruit always available in the office, along with good beer at the end of the week.