Sales Supervisor

FlexCar; Roma; In loco; EUR 38.000 - 50.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free coffee, snacks and beverages

Car benefits

Ongoing training and development

Competitive salary and bonus scheme

Amazing working environment based on /

Descrizione del lavoro

FlexAuto in Rome, Italy, is seeking an experienced Sales Supervisor to lead the Italian Inside Sales team, drive targets, and ensure high-quality customer engagement with a strong focus on process excellence.

You will coach and develop teammates, analyze KPIs, collaborate with Marketing, Ops, Finance and HQ in Greece, and ensure accurate CRM data; fluency in English is essential for cross-border communication.

Competenze

• Proven experience in Inside Sales or telesales with team leadership.
• Strong people-management and leadership skills.
• Fluent Italian and professional English.
• Experience with CRM, dashboards, forecasting and reporting.

Mansioni

• Lead and supervise daily operations of the Italian Inside Sales team to meet targets.
• Monitor KPIs, dashboards, pipeline analysis, and conversion metrics; provide feedback and actions.
• Coach and develop team through regular one-to-one meetings and training.
• Ensure high-quality customer experience and maintain CRM data quality.
• Collaborate with Marketing, Operations, Finance, Customer Experience and HQ in Greece.
• Support recruitment, onboarding, and workforce planning to build a high-performing team.
• Prepare sales reports, forecasts, pipeline updates and market insights for the Sales Manager.

Conoscenze

Inside Sales

People Management

Sales Strategy

CRM Systems

Forecasting

Negotiation

English Proficiency

Strumenti

CRM systems

Descrizione del lavoro

FlexAuto is growing rapidly, and we are looking for an experienced and driven Sales Supervisor to join our team in Rome, Italy. This is a unique opportunity to take a key leadership role within our Italian Sales team and contribute to the continued growth of one of Europe's fastest-growing scale-ups.

Who We Are

FlexAuto is more than a car leasing company. We redefine the way consumers own a car by offering flexible and accessible terms and an all inclusive premium service. Our aim is to elevate the car leasing field and pave the way for the future of mobility in Greece, Italy, Cyprus, Mexico and across the globe. People at FlexAuto We are constantly looking for curious and ambitious minds that are eager to be part of an exciting journey and a very strong professional team, so if you are ready to kick off your career at one of the most promising European scaleups, join us!

Position Summary

The Sales Supervisor will be responsible for leading the daily operations of our Italian Inside Sales team, ensuring the achievement of sales targets, high-quality customer engagement and operational excellence. The role combines people leadership with hands‑on sales management. You will coach and develop team members, monitor individual and team performance, optimize sales processes and ensure consistent execution across the entire sales funnel. As the role involves regular communication and collaboration with FlexAuto's headquarters in Greece, a strong command of English is essential.

Responsibilities

Lead and supervise the daily operations of the Italian Sales team, ensuring sales targets, productivity goals and service standards are consistently achieved. Monitor individual and team sales performance through KPIs, dashboards, pipeline analysis and conversion metrics, providing regular feedback and implementing corrective actions where necessary. Coach, mentor and develop team members through regular one‑to‑one meetings, performance reviews and ongoing sales training to maximize individual and team performance. Ensure consistent execution of the sales process while maintaining high standards of customer experience, CRM data quality and compliance with company policies. Support the team in managing complex customer cases, escalations, negotiations and commercial opportunities to maximize conversion rates. Collaborate closely with Marketing, Operations, Finance, Customer Experience and other internal stakeholders to ensure an effective and seamless customer journey. Maintain regular communication and collaboration with FlexCar's headquarters in Greece, sharing performance updates, business insights and operational requirements. Identify opportunities to improve sales processes, reporting and operational efficiency while supporting the implementation of new tools, systems and best practices. Assist in recruitment, onboarding, workforce planning and performance management activities to build and maintain a high‑performing sales team. Prepare and present regular sales performance reports, forecasts, pipeline updates and market insights to the Sales Manager, contributing to strategic and commercial decision‑making.

Requirements

Proven experience in Inside Sales, Telesales or a similar sales environment, ideally with previous responsibility for supervising, coaching or coordinating a team. Strong people‑management and leadership skills, with the ability to motivate, coach and develop sales professionals. Strong commercial mindset with a proven understanding of sales funnels, conversion rates, pipeline management and performance optimization. Experience working with sales KPIs, CRM systems, dashboards, forecasting and performance reporting. Excellent communication, negotiation and customer‑management skills. Ability to manage priorities, solve problems and make effective decisions in a fast‑paced and dynamic environment. Hands‑on, results‑oriented mindset with a strong sense of ownership and accountability. Ability to collaborate effectively with multiple departments and stakeholders across different markets. Fluent Italian and strong professional English are essential. English will be used regularly for communication and collaboration with our headquarters in Greece and with international stakeholders. Previous experience in the automotive, mobility, leasing or related industries will be considered an advantage.

Opportunity to work in one of the fastest‑growing scaleups

Benefits

• Free coffee, snacks and beverages
• Car benefits
• Ongoing training and development
• Competitive salary and bonus scheme
• Amazing working environment based on Respect, Fairness, and Transparency

Salary Range: From 38k gross annually to 50k gross annually plus bonus

*All applications will be treated in utmost confidence and will only be seen by members of our recruitment team.