Sales Manager USA & Canada

Rocco Forte Hotels - Italy; Saxa Rubra; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A luxury hotel collection is seeking a Sales Manager for the USA and Canada market. This role involves strategic management of accounts, key account management with travel agencies, and participation in sales activities. The ideal candidate should have 3-5 years of relevant experience in luxury leisure sales and possess strong communication skills in both Italian and English. The position offers a permanent contract with perks such as reduced hotel rates after six months of employment.

Servizi

Permanent contract under C.C.N.L. Settore Turismo

Discounted stays at hotels

50% discount at bars and restaurants

20% discount on wellness treatments

Staff celebrations

Competenze

• 3-5 years of proven work experience in a similar role.
• Experience in luxury leisure sales targeting the American market.
• Excellent verbal and written communication skills.
• Fluency in Italian and excellent English level.
• Familiarity with social media and professional networks.

Mansioni

• Strategic management of a portfolio of accounts on the Leisure American/Canadian market.
• Key Account management for travel agencies and tour operators.
• Organize and participate in travel agents' familiarization trips and sales activities.
• Analyze and evaluate market trends to identify new business opportunities.

Conoscenze

Managing Team Performance

Personal Effectiveness

Personal and team development

Business awareness

Service excellence

Technically skilled

Strumenti

Microsoft Office

Descrizione del lavoro

SALES MANAGER USA & CANADA, WEST COAST AND MIDWEST

Area Sales Southern Italy

Main purpose:
You will be the ‘ambassador’ of our unique collection of hotels. On a spirited and energetic manner you will sell and promote the Italian properties Southern Italy of Rocco Forte Hotels: Hotel de Russie (Rome), Masseria Torre Maizza (Puglia), Villa Igiea and Verdura Resort (Sicily).
Reports to: Area Director of Sales, Southern Italy

Main duties and responsibilities

• Strategic management of a portfolio of accounts on the Leisure American/Canadian market;


• Key Account management (travel agencies and tour operators);


• Organize and actively participate in travel agents familiarization trips, site inspections, sales trips and road shows;


• Co-operation with the Global Sales Office Rocco Forte Hotels to define specific sales action plans;


• Analyse and evaluate market trends to identify new business opportunities;


• Planning co-marketing activities with American networks, airlines, tourism boards etc.;


• Build successful relationships that generate sales opportunities and promote the Italian properties Southern Italy of Rocco Forte Hotels in the assigned market.

We offer

• Permanent contract according to C.C.N.L. Settore Turismo.


• Learning & development activities and career opportunities.


• Opportunity to stay in one of our hotels at a reduced rate (35€ per night) upon reaching 6 working months. You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spa and on products "Irene Forte".


• Staff celebrations.

Competencies required

• Managing Team Performance: Sets high standards for oneself and Team Members, provides guidance, development and takes corrective action in order to achieve consistently high levels of service.


• Personal Effectiveness: Adapts interpersonal style and skills so that high quality results are achieved. Modifies behaviour to accommodate for certain individuals, situations and different tasks.


• Personal and team development: Seeks opportunities to learn and to develop themselves and others in order to add value to the performance of the department and hotel.


• Business awareness: Understands the direct connection between day-to-day service delivery and how it impacts departmental, hotel and company success.


• Service excellence: Delivers service standards, which consistently exceed guest expectations.


• Technically skilled: Demonstrates and understands job requirements and displays the technical skills and knowledge required to perform job well and in line with the departmental SOPs.

Other requirements

• Proven work experience (3-5 years) in a similar role.


• Experience in luxury leisure sales on the American market is a must.


• Familiarity with social media and other professional networks.


• Excellent verbal and written communication.


• Excellent Microsoft Office (Excel, Word, PowerPoint) knowledge.


• Italian mother tongue and English at excellent level.

Please apply forwarding your CV with full details and enclose the approval to process the personal data according to local privacy laws and standards (d.lgs. 196/03).