Sales Engineer

Ruhrpumpen; Lombardia; On-site; EUR 65,000 - 85,000; Full time

Job summary

Ruhrpumpen is seeking a Sales Engineer for Italy, Greece & the Balkans to drive profitable growth across product lines. You will be the single point of contact for customers, partners, and internal teams, translating technical needs into value-driven solutions.

This role requires hands-on product knowledge, strong communication, and willingness to travel up to 50% across the territory. Fluency in English and Italian is mandatory; additional regional languages are a plus.

Qualifications

• Fluent in English and Italian is required.
• Additional languages such as Greek, Serbian, Croatian, Bulgarian, Romanian or Albanian are a strong advantage.
• Excellent communication and presentation skills for engaging at all levels of a customer organization.
• Experience in industrial pump, rotating equipment, or flow-control solutions is preferred.

Responsibilities

• Act as primary contact for customers in Italy, Greece and the Balkans.
• Grow business across market segments by visiting customers and identifying opportunities.
• Develop relationships with key decision-makers, engineering teams, EPCs, end users, and partners.
• Collaborate with engineering, aftermarket and inside sales to deliver solutions.
• Identify needs and provide technical and commercial value proposals.
• Manage territory forecasts, budgets and sales plans.
• Promote Ruhrpumpen portfolio and aftermarket services.
• Ensure proposals meet technical and commercial requirements.
• Maintain CRM records and territory activity.
• Represent Ruhrpumpen at events and conferences.

Skills

English fluency

Italian fluency

Greek

Serbian

Croatian

Bulgarian

Romanian

Albanian

Communication skills

Presentation skills

CRM experience

Sales forecasting

Technical aptitude

Travel readiness

Driver's license

API knowledge

Tools

CRM systems

API knowledge

Job description

Working at Ruhrpumpen means being part of a team that values innovation, dynamism, and creativity. Join our team, experience making a difference and build your career!

As a Sales Engineer for Italy, Greece & the Balkans, you will serve as the single point of contact for all Ruhrpumpen sales and customer support activities within the assigned territory. You will be responsible for developing and managing key customer relationships, identifying new business opportunities, and driving profitable growth across all Ruhrpumpen product lines and aftermarket services.

This position focuses on increasing sales of new pumps (projects, replacements, and upgrades) as well as aftermarket solutions (parts, repairs, service, and retrofits) through effective territory management and close collaboration with customers, channel partners, and internal teams.

Main Responsibilities:

• Act as the primary point of contact for customers throughout Italy, Greece, and the Balkan region, ensuring high levels of customer satisfaction and engagement.
• Grow business across all market segments by regularly visiting assigned customers and identifying new sales opportunities.
• Develop and maintain strong relationships with key decision-makers, engineering teams, EPCs, end users, and channel partners.
• Collaborate closely with internal departments, including engineering, aftermarket, customer service, and inside sales teams, to deliver effective customer solutions.
• Identify customer needs, challenges, and growth opportunities, providing technical and commercial solutions that create value.
• Manage territory forecasts, budgets, sales plans, and cost controls in accordance with company policies and objectives.
• Promote and sell the complete Ruhrpumpen portfolio, including engineered pumps, systems, and aftermarket services.
• Work closely with customers to understand project specifications and ensure proposals meet technical and commercial requirements.
• Identify market trends, competitive activity, and strategic growth opportunities within the territory.
• Negotiate commercial agreements and orders, including technical, commercial, and contractual terms.
• Provide new project opportunities to the Inside Sales team for quotation and proposal development.
• Maintain regular face-to-face customer engagement through site visits, presentations, and business meetings.
• Represent Ruhrpumpen at industry events, trade shows, and customer conferences when required.
• Utilize CRM tools to maintain accurate customer records, opportunity pipelines, forecasts, and territory activity.
• Participate in team-selling initiatives and share leads across the organization to maximize business opportunities.
• Ensure all customer and territory interactions are appropriately documented and communicated through CRM.
• Maintain all company-provided tools and resources in good working order.

Job Requirements:

• Fluent in English and Italian (required).
• Additional language skills such as Greek, Serbian, Croatian, Bulgarian, Romanian, or Albanian are considered a strong advantage.
• Excellent communication and presentation skills, with the ability to engage effectively at all levels of a customer's organization.
• Previous commercial experience in the industrial pump industry, rotating equipment, or related flow-control solutions.
• Experience with API applications and standards is highly preferred.
• Proven ability to develop, manage, and execute regional sales and business development strategies.
• Strong technical aptitude and ability to understand complex industrial applications.
• Self-motivated, results-oriented, and capable of working independently across multiple countries and cultures.
• Proficiency with CRM systems and sales forecasting tools.
• Availability and willingness to travel extensively throughout Italy, Greece, and the Balkan region (up to 50% of the time).
• Valid driver's license and authorization to work within the European Union.

At Ruhrpumpen, we value every employee, recognizing that each person contributes to our success through their position. We are a growing team, join us and live Rurhpumpen!