Sales Associate

Richemont; Milano; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A luxury retail brand in Milan is seeking an enthusiastic candidate to enhance the client experience during sales. Responsibilities include developing client relationships, meeting sales targets, and creating a unique atmosphere in the boutique. Ideal candidates will have experience in luxury retail, excellent communication skills, and be fluent in both English and Italian.

Competenze

• Previous experience in luxury retail is required.
• Strong interpersonal and communication skills are necessary.
• Attention to detail and a client-centric approach are essential.

Mansioni

• Ensure a unique client experience during sales.
• Develop and maintain strong client relationships.
• Meet individual boutique targets.

Conoscenze

Communication skills

Client centric approach

Team-Player

Attention to detail

Negotiation skills

Fluency in English

Fluency in Italian

Descrizione del lavoro

HOW WILL YOU MAKE AN IMPACT?

• Ensures a unique and exceptional client experience during a sale
• Masters perfectly the steps of a sale (welcome, discover and understand, convince, close and develop)
• Adapts according to client(s) needs and motivations
• Strives to always improve and surprise the client(s)
• Deals with ease during negotiations and objections
• Transmits the passion and values of the Maison
• Acts as the privileged contact for the client(s) in case of After Sales
• Meets individual and boutique targets, both quantitative and qualitative
• Cultivates strong client relationships and develops client loyalty
• Efficiently develops the client portfolio
• Executes targeted CRM actions
• Participates to client events and acts as an Ambassador of the Maison
• Respects all brand and boutique policies and procedures
• Participates to inventories
• Participates to the set up and breakdowns at opening and closing of the boutique
• Participates to the implementation of Visual Merchandising guidelines
• Assists with special projects when requested

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• Previous experience in luxury Retail
• Excellent interpersonal and communication skills
• Strong attention to detail
• Client centric
• Team-Player approach
• Fluent in English and Italian

YOUR JOURNEY WITH US:

• After your application has been selected, our recruitment team will reach out to you to conduct an introductory call
• Interview with the Boutique Director
• Interview with the HR Manager