SALES ASSOCIATE

Navy Exchange Service Command; Catania; In loco; EUR 21.000 - 27.000; Tempo pieno

Descrizione del lavoro

Navy Exchange Service Command seeks a Sales Associate in Sigonella, Sicily to be the face of the store, assist customers, and promote the brand and services. You will learn product features, engage with customers and help them find what they need in a fast-paced environment.

The role requires good communication, reliability, and the ability to work varied hours, including weekends and holidays. Prior retail experience is welcome but not required; U.S. military community access is emphasized.

Competenze

• Basic knowledge of products/merchandise.
• Retail experience preferred but not required.
• Strong interpersonal and written/verbal communication skills.
• Basic math functions (addition/subtraction/multiplication/division).
• Ability to multi-task, work in a team, and Flex to business needs.

Mansioni

• Provide premier customer service and engage customers.
• Ask questions to understand customer needs and guide them to merchandise.
• Direct customers to products and inform them about promotions.
• Cross-sell products and upsell based on customer needs.
• Maintain store appearance and organize merchandise.
• Process sales through POS, handle cash and reconcile transactions.

Conoscenze

Customer service

Communication

Teamwork

Multitasking

Cash handling

Formazione

High school diploma or equivalent

Strumenti

POS system

Descrizione del lavoro

Job Description - SALES ASSOCIATE (260002RH)

Job Description

SALES ASSOCIATE

Job Number:

260002RH

Primary Location

Organization

Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Duties and Responsibilities

• Customer Service - Proactively engage and make a connection with customers.
• Asking questions and listening to customer's needs.
• Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card.
• Provide premier customer service.
• Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.
• Organization - Maintaining store appearance.
• Sales - Cross-selling products and knowing layout of the store.
• Make suggestions to customer on latest trends and current promotions based on customer's individual needs.
• Upselling products.
• Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs.
• Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer.
• Completing various forms of paperwork reports and reconciliation.
• Inventory - Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories.
• Dependability - Adherence to assigned work schedule. Accurate and complete follow through on work assignments.
• Other Duties as assigned.

Qualifications

• Product Knowledge - Basic knowledge of products merchandise.
• Experience - Retail experience preferred but not required.
• Communication Skills - Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette.
• MATHETMATICAL Skills - Basic math functions such as addition subtraction multiplication and division.
• Reasoning Ability - Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.
• Physical Demands Work Environment - This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typical performed indoors but may assigned outdoors depending upon location.
• Other Skills - Enthusiastic friendly and energetic with a desire to provide outstanding service.
• Work Hours - Available to work a variety of hours which may include early mornings evenings weekends and holidays.

This position is open to U.S. citizens who are Active Duty Members and family members of U.S. Military or Civilian personnel currently assigned to Sigonella, Catania, Italy.

Required Documents

• No Fee Passport (front page, Visa page; Statement from back page)
• Sojourner's Permit or Receipt
• Sponsor's Orders
• Social Security Card
• Letter of Good Standing (H.S. Students only)
• Proof of Full Time University Enrollment (dependent children age 21 to 23)
• Authorization Chit for supplemental employment from your Command (Active Duty Only)

You must bring the documents listed below to the NEX Human Resources Office before your application can be considered, DO NOT attach documents to your online application:

In addition to submitting the required forms please ensure that the address you provided for the background check consent is a physical address. A previous stateside address is fine. A military address, such as FPO, cannot be used.

No experience required. High school graduate or equivalent preferred.