Sales Assistant - Milano - 40hrs

ZADIG&VOLTAIRE; Lombardia; On-site; EUR 26,000 - 34,000; Full time

Job summary

Zadig & Voltaire in Lombardia is seeking a full-time Sales Advisor (40 hours) to join a premium, international clientele team. The role blends customer service, sales, and store presentation in a luxury retail environment.

You will welcome clients, offer tailored advice, manage cash desk transactions, maintain product displays, and contribute to stock management and reporting. The ideal candidate has experience in high-end retail, strong communication, and an impeccable presentation.

Qualifications

• Experience in high-end or luxury retail
• Ability to build customer loyalty through tailored advice
• Excellent communication and presentation skills

Responsibilities

• Welcome and assist the needs of a demanding clientele
• Build customer loyalty through tailored and personalised advice
• Contribute to enhancing the brand image by providing a premium level of service
• Achieve and increase sales using commercial indicators
• Master cash desk procedures and carry out all transactions
• Promote the brand image and uphold quality standards
• Receive, label, and display products
• Maintain store cleanliness and organize the sales floor
• Review sales figures and stock levels, ensuring confidentiality
• Follow-up on customer service: returns and repairs
• Participate in qualitative and quantitative reporting

Skills

Luxury retail

Customer service

Sales targets

Communication

Interpersonal skills

Job description

Zadig & Voltaire is a luxury brand founded in 1997.

The brand's signature comes from its use of the finest materials such as cashmere, silk, and leather.

By revisiting wardrobe essentials with a relaxed yet unmistakably rock'n'roll twist, Zadig & Voltaire aims to embody the new definition of luxury: chic and effortless. To view the current season: www.zadigetvoltaire.com We are currently looking for a Full-Time - Sales Advisor- 40hrs, available as soon as possible.

Becoming a ZV team member means joining and growing within a modern, charismatic, and rock'n'roll team!

Job Description

Customer Service

• Welcome and assist the needs of a demanding clientele
• Build customer loyalty through tailored and personalised advice
• Contribute to enhancing the brand image by providing a unique and premium level of service

Sales

• Achieve and increase sales using key commercial indicators
• Master cash desk procedures and carry out all required transactions
• Promote the brand image and guarantee the quality standards of our company

Merchandising

• Receive, label, and display products
• Help maintain impeccable store cleanliness
• Organise the sales floor and display products according to company guidelines

Store Operations

• Review sales figures, documents, and instructions while respecting confidentiality
• Check and manage stock levels and replenishment on the sales floor to constantly meet customer needs
• Ensure follow-up of customer service: returns, repairs
• Participate in qualitative and quantitative reporting

Profile

• You have proven experience in high-end or luxury retail
• You wish to build on your commercial experience while working with an international, premium clientele
• You demonstrate a strong interest in sales and excellent communication skills
• You thrive on challenges, are eager to learn, and have a strong affinity for our products and brand
• You have excellent interpersonal skills and great listening abilities
• You also have an impeccable presentation, a strong sense of service, and persuasive abilities

We look forward to welcoming you to the ZADIG TEAM !

Personal data

If we receive your application, the information collected will be processed by Zadig & Voltaire for the purposes of managing the recruitment process.

This processing is based on the performance of pre-contractual measures. Your personal data will be retained for a period of two years from the end of the recruitment process. It will only be shared with internal teams and any service providers involved in the recruitment process.

You may access your personal data, have it rectified, request its erasure, or exercise your right to restrict the processing of your data. To exercise these rights or for any questions regarding the processing of your data, you may contact our Data Protection Officer: [e-mail]. Finally, if, after contacting us, you feel that your rights have not been respected, you may lodge a complaint with the relevant data protection authority.