Sales Assistant - Linate

FURLA; Segrate; Vor Ort; EUR 32.000 - 48.000; Vollzeit

Zusammenfassung

FURLA is seeking a proactive sales leader for its Segrate, Lombardy store. You will consistently drive monthly sales, mentor associates and foster an exceptional customer experience through deep product and Brand knowledge.

You will collaborate with the team, exceed KPIs, capture client data for personalized relationships via CRM, discuss fashion trends with clients, and support daily store operations while upholding company policies and security standards.

Qualifikationen

• Fluent in English and Italian; third language is a plus.
• Retail leadership experience in a vertically integrated company.
• Strong market knowledge and customer focus.
• Hands-on, proactive and results-driven.
• Experience with accessories is advantageous.
• Excellent communication skills, both written and verbal.
• Ability to work as part of a team and foster a positive environment.
• Valid driving license and access to a personal vehicle recommended.

Aufgaben

• Achieve or exceed monthly store sales goals and develop the business.
• Collaborate with colleagues and maintain open communication for a superior customer experience.
• Provide exceptional customer service with strong product and brand knowledge.
• Drive KPI goals through high-quality service and sales.
• Capture customer data via CRM for relationship building and personalized development.
• Discuss fashion trends with clients and offer fashion advice.
• Assist with daily store operations.
• Follow all company policies and maintain security standards.

Kenntnisse

Integrity

English

Italian

Multilingual

Retail leadership

Market knowledge

Hands-on

Accessories experience

Results-driven

Communication skills

Team orientation

Driving license

Jobbeschreibung

KEY ACCOUNTABILITIES

• Consistently achieve or exceed monthly individual and store sales goals, enhancing and developing the business
• Work as a team player and a partner with fellow associates, foster open and constructive communication, to ensure a consistent, exceptional experience and contribute to a positive working environment
• Provide an exceptional customer service experience by exceeding their expectations, demonstrating an excellent knowledge of the products as well as the Brand history
• Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales
• Capture meaningful customer data according to the Company tools (CRM), for the purposes of connecting with the client, building relationships and personalizing future client development opportunities
• Ability to discuss with clients and give advice on general trends in the fashion world
• Contribute to the daily operations of the store
• Follow all company policies and procedure
• Maintain security standards within the store

KEY REQUIREMENTS

• Smart, intelligent, fun, goal orientated, and driven by integrity
• Excellent English and Italian, a third language is a plus
• Retail Leadership experience in a vertically integrated company
• Knowledge of the Markets is an asset
• Hands On mindset
• Accessories experience is an important plus
• Results-oriented and process driven, with high expectations of self and team
• Exceptional written and verbal communication skills
• Encourage an open, honest and positive team environment
• A Valid Driving License and access to a personal vehicle is strongly recommended