Sales Assistant: Elevate Customer Experience & After-Sales

Swatch Group; Toscana; Hybrid; EUR 21,000 - 33,000; Full time

Job summary

Swatch Group's Tissot brand in Italy seeks a Sales Assistant to deliver personalized customer experiences and represent the brand as an ambassador. You will guide clients through the full journey, including after-sales support, and help maximize sales across all categories.

Ideal candidates are energetic, customer-focused and able to follow company procedures while delivering elevated service in a luxury retail environment in Toscana.

Responsibilities

• Lead complex clients' requests, assist them throughout the entire customer journey including after sales activities
• Support operation tasks, be aware of company procedures and systems and ensure compliance
• Take actions to maximize the sales opportunity on all categories
• Drive results through delivering an elevated customer experience both during and after sale service

Job description

Swatch Group's Tissot brand in Italy seeks a Sales Assistant to deliver personalized customer experiences and represent the brand as an ambassador. You will guide clients through the full journey, including after-sales support, and help maximize sales across all categories.

Ideal candidates are energetic, customer-focused and able to follow company procedures while delivering elevated service in a luxury retail environment in Toscana.