Sales Account Manager

Reed; Lombardia; On-site; EUR 45,000 - 65,000; Full time

Job summary

REED is seeking a Sales Account Manager for a client operating in the pharmaceutical packaging industry in Milan, Italy. You will manage and grow relationships with assigned customers to drive revenue and support strategic objectives.

The role requires 5+ years of B2B account management experience, native/advanced Italian and English (minimum B2 level), strong negotiation and communication skills, and willingness to travel nationally and internationally.

Qualifications

• Degree in Economics, Engineering, Marketing, Life Sciences, or related disciplines.

Responsibilities

• Manage and develop relationships with assigned customers.
• Identify customer needs and convert them into business opportunities.
• Prepare offers, manage orders, and monitor commercial activities.
• Achieve sales targets and maintain accurate sales forecasts.
• Coordinate customer-related activities with internal departments.
• Support the resolution of issues related to quality, delivery, and service.
• Oversee logistics activities, direct deliveries, and external service providers.
• Provide market insights and customer feedback to support business strategy.

Skills

Sales processes

Key account management

Communication

Negotiation

Italian language

English language

Travel willingness

Logistics knowledge

Education

Bachelor's degree in Economics/Engineering/Marketing/Life Sciences or related

Job description

Founded in 1960 in the UK, REED has grown continuously and become a leading brand both in the UK and the international arena. Today REED has 350 offices with more than 3.000 employees and is providing services across 20 specialist sectors. We work closely with experienced and qualified professionals across a wide range of industry sectors, delivering bespoke recruitment solutions on a variety of roles for mid and senior level.

We are looking for a Sales Account Manager for our client operating in the pharmaceutical packaging industry, in Milan, Italy.

Qualifications

• Degree in Economics, Engineering, Marketing, Life Sciences, or related disciplines.
• Minimum 5 years' experience in commercial/account management roles in a B2B environment.
• Solid knowledge of sales processes and key account management.
• Strong planning, coordination, and problem-solving skills.
• Excellent communication and negotiation abilities.
• Native or Advanced Italian and good command of English (minimum B2 level).
• Willingness to travel nationally and internationally.
• Experience in international logistics is a plus.

Key Responsibilities

• Manage and develop relationships with assigned customers.
• Identify customer needs and convert them into business opportunities.
• Prepare offers, manage orders, and monitor commercial activities.
• Achieve sales targets and maintain accurate sales forecasts.
• Coordinate customer-related activities with internal departments.
• Support the resolution of issues related to quality, delivery, and service.
• Oversee logistics activities, direct deliveries, and external service providers.
• Provide market insights and customer feedback to support business strategy.