SAINT LAURENT Client Advisor

Yves Saint Laurent SAS; Reggello; On-site; EUR 24,000 - 32,000; Full time

Job summary

Saint Laurent is seeking a Client Advisor to actively contribute to store sales while delivering a sophisticated, memorable experience to clients. You will support the management team and colleagues, upholding the Maison values, image, and standards in every interaction.

The role emphasizes creating personalized looks, connecting with clients, and driving business through excellent service in a fast-paced luxury environment.

Qualifications

• Proven experience in delivering high-quality client service.
• Background in luxury fashion or accessories is preferred.
• Strong communication and relationship-building with clients.

Responsibilities

• Provide outstanding client service and post-sales support to all visitors.
• Build and nurture a growing client portfolio to drive sales.
• Exceed individual sales and KPI targets with an entrepreneurial approach.
• Create personalized, timeless silhouettes aligned with fashion culture.
• Collaborate with front and back-office teams to maximize opportunities.
• Maintain Maison standards, brand image and professional conduct.

Skills

Client service

Luxury retail

Business mindset

Team spirit

Multitasking

English proficiency

Local language

Job description

Summary

ABOUT SAINT LAURENT

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt‑à‑porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the sociocultural landscape. In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe. Today, Saint Laurent collections include women’s and men’s ready‑to‑wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

Job Description

PURPOSE OF THE POSITION

A Client Advisor contribute actively to the store sales and key indicators achievement. They are providing a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues while consistently upholding our Maison values, image, and standards.

MISSIONS & RESPONSIBILITIES

• Provide an outstanding client and after-sale service to all visitors and clients
• Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests
• Cultivate a robust client portfolio to secure a proactive and growing business
• Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
• Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture
• Show a transparent and genuine attitude with the client and create a unique connection with them
• Communicate in a professional and authentic way, with clients and colleagues
• Effectively use all the available tools to optimize business opportunities
• Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit
• Adhere to all company policies and operational procedures and follow them

PROFILE

• A preferred professional experience in providing a high quality service focused on Client expectations, i.e. in fashion & accessory retail, in customer service or in luxury hospitality
• Have personal taste and passion for the fashion culture, like to create personalized looks
• Have a natural business mindset and an entrepreneurial spirit
• Open-minded and looking for a company valuing audacity and authenticity
• Strong team spirit to achieve common goals
• At ease with using tools and applications, learns fast with new technologies
• Motivation to work in a fast‑paced environment, able to multitask & prioritize
• Proactive, enthusiastic, & with a problem‑solving attitude
• Excellent written, oral & listening skills, in English and local language
• Embrace change and see it as an opportunity to grow and develop

Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates.

Job Type

Fixed Term (Fixed Term)

Start Date

2026-06-16

Schedule

Full time

Organization

SL Luxury Retail S.r.l.