RTW Production Quality Supervisor (central Italy)_ Métier PAP H

Join; Milano; In loco; EUR 41.000 - 50.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual incentive plan

Descrizione del lavoro

Hermès is seeking a MRTW Production Quality Supervisor to act as the Italian reference for Production Quality teams. You will work with Tier 1/2 suppliers, enforce PAP luxury quality standards, and support non-conformities with France-based teams.

Regular travel to Central Italy and Pantin/Paris is expected. The role requires significant RTW quality experience, strong problem-solving skills, and fluency in Italian plus French or English.

Competenze

• Technical education required.
• Significant quality control experience in RTW/ luxury goods.
• Strong problem-solving and PAP quality knowledge.

Mansioni

• Serve as the local Italian reference for MRTW Production Quality teams.
• Monitor supplier sites and drive quality indicators across Central Italy.
• Lead inspections and verify deviations from standards with French teams.
• Support non-quality returns, repairs and traceability processes.
• Coordinate manufacturing follow-up and ensure compliance with quality criteria.
• Travel frequently to production sites in Central Italy and to Pantin/Paris for training and collaboration.

Conoscenze

Quality Assurance

Problem Solving

Stakeholder Management

Autonomy

Formazione

Technical education

Descrizione del lavoro

At a glance

• Job Category Quality - Quality
• Years of Experience Minimum 6 years
• Contract Type Unlimited contract
• Job Schedule Full time
• Posting Date 07/21/2026, 10:04 AM

Details of the job

Context

As part of the strong development of its business with its Italian partners, Hermès has created a new entity to ensure quality control and to closely support them during the industrial transition led by its Métiers (Women’s and Men’s Ready-to-Wear, Home, Jewelry, Fashion Accessories). Working in close collaboration with them, this entity structures an organization designed to prioritize HSE compliance monitoring, the implementation of Quality Control, and the optimization of local logistics. It will also contribute locally to the deployment of CSR action plans and traceability initiatives.

Within the overall HITO organizational structure, the position reports hierarchically to the HITO Quality Manager and has a functional reporting line to the MRTW Quality Managers, based in France (Pantin).

Main mission

The MRTW Production Quality Supervisor acts as the local Italian reference for the Production Quality teams of the Métiers.

The role involves working with finished product suppliers to ensure the archive of PAP H finished product quality requirements.

The position contributes to the progressive alignment of suppliers with the specific quality requirements defined by the métier, supporting the formalization and updating of standards when necessary.

In the Industrialization phase:

• Supporting the partner during the industrialization of products in compliance with Quality criteria.

Support Production Launch and Manufacturing Follow-up:

Manage and support Quality by ensuring a regular presence at our manufacturers' sites across Central Italy to monitor associated action plans and drive quality indicators.

Ensure that all manufacturers (Tier 1 and Tier 2) comply with our quality level as defined by the profession.

Identify and implement action plans specific to quality issues while safeguarding product style integrity and delivery timelines.

In the event of production incidents, support partners in evaluating and quantifying the issues (sizing, workmanship, traceability, etc.) to ensure that the teams in France responsible for managing the issue have all the necessary information available

Validate clearly identified deviations from established standards under the supervision of the French Manufacturing teams

Support the management of non-quality returns and related repair activities.

Support and work closely with manufacturers during return and repair operations by providing technical guidance and validating repair compliance.

Support manufacturers during return operations (technical advice and validation of repair compliance).

Lead the inspection of products at our partners.

Regularly communicate the progress of ongoing topics and drive the monitoring of quality performance indicators.

Assess the evolution of suppliers' capabilities against our quality control requirements and provide the necessary support to ensure continuous improvement.

The MRTW Production Quality Supervisor will be expected to travel frequently to production sites throughout Central Italy and regularly visit the headquarters in Pantin and Paris. These visits are essential for training, collaboration with the French Quality teams, and gaining insight into the development of upcoming collections.

Profile

Training: Technical education

Experience: Significant professional experience in quality control produced in the RTW. Experience in problem-solving and PAP luxury quality requirements.

Professional Skills and Competency

Strong ability and desire to share knowledge and support stakeholders in qualitative development

Taste for the land and production workshops

Excellent organizational skills with a clear sense of priorities

Results‑oriented mindset combined with strong methodological rigor

High degree of autonomy and responsiveness

Ability to interact with diverse stakeholders, negotiate and drive convergence toward common goals

Excellent interpersonal skills

Languages: Fluent Italian and French or English

What We Offer

Contract Type: Permanent

Working Hours: Full-time

Indicative Starting Gross Annual Salary: €45,000, determined according to objective and gender-neutral criteria.

Variable Pay: Eligibility for an annual incentive plan in line with Company policies.

Benefit: In addition to the treatments provided for by law and the applicable CCNL, other benefits and initiatives may be recognized in accordance with current company policies.

The final compensation package will be determined based on objective criteria such as professional experience, role responsibilities and required competencies.

Our Commitment

Hermès is committed to generating, supporting, and promoting the values of diversity and inclusion, contributing to the creation of a diverse workforce of unique and talented individuals with different backgrounds, skills, and worldviews that enrich our Maison.

A creator, craftsman, and distributor of high‑quality objects, Hermès has been a French, family‑owned, and independent maison since 1837, employing with more than 25,000 people worldwide. Driven by a continuous entrepreneurial spirit and high standards, Hermès encourages freedom and autonomy through responsible management. The company perpetuates a tradition of exceptional craftsmanship rooted in local territories, respecting people and natural resources. Sixteen artisanal métiers fuel the creativity of the maison, whose collections are showcased in more than 300 stores worldwide.

A creator, artisan and seller of high‑quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.