Retail Specialist: Customer Experience Pro

Lex; Toscana; In loco; EUR 21.000 - 32.000; Tempo pieno

Descrizione del lavoro

Apple Retail in Tuscany is hiring a Specialist who builds brand loyalty by understanding customers and tailoring recommendations to enrich lives. You’ll deliver an exceptional customer service experience and help owners of Apple products get the most from their purchase.

You’ll stay up to date on Apple products and services, support store teammates, and contribute to an inclusive environment that reflects Apple values.

Competenze

• Availability to work a schedule that may include nights, weekends and public holidays.
• Proficient in the local language, both written and spoken.

Mansioni

• Deliver excellent service to Apple customers by understanding their needs and presenting relevant products and services.
• Educate customers on purchasing options and ensure a smooth ownership experience.
• Support store peers by sharing product knowledge and assisting with ownership opportunities.
• Maintain accuracy and follow guidance, performing other tasks as needed to support the store.

Descrizione del lavoro

Apple Retail in Tuscany is hiring a Specialist who builds brand loyalty by understanding customers and tailoring recommendations to enrich lives. You’ll deliver an exceptional customer service experience and help owners of Apple products get the most from their purchase.

You’ll stay up to date on Apple products and services, support store teammates, and contribute to an inclusive environment that reflects Apple values.