Retail Sales Associate – Dynamic Customer Experience

Columbia Sportswear Company; Marcianise; On-site; EUR 18,000 - 28,000; Full time

Job summary

Columbia Sportswear Company in Marcianise, Campania is seeking a Retail Associate to deliver outstanding in-store experiences by assisting customers, answering questions, and recommending products. You will operate the sales floor with a focus on service quality.

Join a team that supports store leadership and maintains visuals, restocks merchandise, and processes transactions quickly and accurately while promoting loyalty programs.

Qualifications

• No specific education required (High School Diploma or GED preferred).
• 2 or less years of experience in a position or specialization.
• Skill operating Inventory and POS systems, and various other retail software tools.
• 16 years of age or older

Responsibilities

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences.
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

Skills

Customer service

Sales

Teamwork

Tools

Inventory systems

POS systems

Job description

Columbia Sportswear Company in Marcianise, Campania is seeking a Retail Associate to deliver outstanding in-store experiences by assisting customers, answering questions, and recommending products. You will operate the sales floor with a focus on service quality.

Join a team that supports store leadership and maintains visuals, restocks merchandise, and processes transactions quickly and accurately while promoting loyalty programs.