Retail Sales Associate: Brand Ambassador & Customer Expert

Columbia Sportswear Company; Caserta; On-site; EUR 17,000 - 21,000; Full time

Job summary

Columbia Sportswear Company in Caserta is seeking a Retail Associate to act as a brand ambassador and deliver outstanding in-store experiences. You will engage customers, answer questions, demonstrate merchandise, and make tailored product recommendations to drive sales and loyalty.

You will maintain store standards, handle POS transactions accurately, manage stock flow, and support the Store Leadership team in daily operations.

Qualifications

• No specific education required; High School Diploma or GED preferred.
• 1–2 years of experience in a customer-facing or retail role is common.
• Familiarity with inventory and POS systems; ability to operate retail software tools.

Responsibilities

• Provide exceptional customer service by answering questions and making product recommendations.
• Maintain store standards for visual merchandising, cleanliness, and safety.
• Handle cashier transactions accurately and efficiently.
• Assist with inventory, replenishment, and stock flow to support store profitability.

Skills

Customer service

Sales

Problem solving

Tools

POS systems

Job description

Columbia Sportswear Company in Caserta is seeking a Retail Associate to act as a brand ambassador and deliver outstanding in-store experiences. You will engage customers, answer questions, demonstrate merchandise, and make tailored product recommendations to drive sales and loyalty.

You will maintain store standards, handle POS transactions accurately, manage stock flow, and support the Store Leadership team in daily operations.