Remote Italian-Speaking Customer Support Specialist (Greece)

Cross Border Talents; Roma; Remote; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Remote work flexibility

Competitive salary package

Multicultural and supportive team environment

Growth and career development opportunities

Training provided

2 weeks hotel accommodation

Flight ticket (within the EU)

Airport pickup upon arrival

Real estate agency fee covered

Job summary

A global service provider is seeking Fluent Italian-speaking Customer Service Representatives to join their remote team based in Greece. Responsibilities include addressing customer inquiries through various channels, providing support to French-speaking clients, and ensuring high customer satisfaction. Ideal candidates will have a C1 level of Italian, a good command of English, and strong communication skills. This role offers the flexibility of remote work and a supportive team environment.

Qualifications

• Fluent in Italian and C1 level required.
• Good command of English for internal communication.
• Strong communication and customer service skills.

Responsibilities

• Handle customer inquiries via phone, email, or chat.
• Provide professional support to French-speaking customers.
• Troubleshoot issues and offer effective solutions.
• Ensure customer satisfaction by following guidelines.
• Cooperate with internal teams as needed.

Skills

Fluent Italian (C1+)

Good command of English

Strong communication skills

Customer-service skills

Job description

A global service provider is seeking Fluent Italian-speaking Customer Service Representatives to join their remote team based in Greece. Responsibilities include addressing customer inquiries through various channels, providing support to French-speaking clients, and ensuring high customer satisfaction. Ideal candidates will have a C1 level of Italian, a good command of English, and strong communication skills. This role offers the flexibility of remote work and a supportive team environment.