Remote Italian-speaking Customer Care Specialist in Portugal

Cross Border Talents; Genova; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading customer service company is seeking an Italian-speaking Customer Care Advisor to join their team. This role involves ensuring a positive experience for customers and requires strong communication and problem-solving skills. The position is remote, but candidates must be in Portugal or willing to relocate. The company offers competitive compensation, training opportunities, and various perks including a signing bonus and accommodation options.

Servizi

€1,000 to €2,000 signing bonus

Relocation assistance (flight reimbursement)

Option to have accommodation included

Free surfing lessons

Portuguese lessons

Comprehensive training and ongoing learning opportunities

Competenze

• Fluent in both Italian (C2) and English (B2).
• Strong customer service orientation with problem-solving skills.
• Ability to multitask in a fast-paced environment.

Mansioni

• Address customer inquiries and resolve issues via e-mail and phone calls.
• Ensure a seamless and positive experience for Italian-speaking customers.

Conoscenze

Italian C2 level

English B2 level

Customer-Centric or Sales Attitude

Excellent Communication Skills

Problem-Solving Abilities

Adaptability

Basic Computer Skills

Descrizione del lavoro

A leading customer service company is seeking an Italian-speaking Customer Care Advisor to join their team. This role involves ensuring a positive experience for customers and requires strong communication and problem-solving skills. The position is remote, but candidates must be in Portugal or willing to relocate. The company offers competitive compensation, training opportunities, and various perks including a signing bonus and accommodation options.