Remote German-Speaking Customer Support (Greece Relocation)

FH Collective Academy; Ortisei; Remote; EUR 15,233 - 18,246; Full time

Benefits offered by this job

4 weeks hotel accommodation

Flight ticket

Airport pickup

Real estate agency fees covered

Bonus up to €250/month

Full remote flexibility

Job summary

FH Collective Academy is seeking enthusiastic German speakers for a remote customer support role based in Greece. As part of our customer support team, you will provide empathetic and accurate assistance, investigate account issues, and promote community safety.

We offer a comprehensive relocation package within the EU, which includes 4 weeks of accommodation, flight ticket, and more. The salary is competitive at up to €1,500 gross per month, with remote work flexibility and opportunities for career growth.

Qualifications

• Fluency in both German and English is mandatory.
• Excellent communication and analytical skills are crucial.
• A solution-oriented mindset and a passion for helping others are essential.

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Promote community safety and product understanding.
• Use data insights to enhance user experience.

Skills

Fluency in German

Fluency in English

Strong communication skills

Analytical skills

Solution-oriented mindset

Passion for helping others

Familiarity with digital platforms

Job description

FH Collective Academy is seeking enthusiastic German speakers for a remote customer support role based in Greece. As part of our customer support team, you will provide empathetic and accurate assistance, investigate account issues, and promote community safety.

We offer a comprehensive relocation package within the EU, which includes 4 weeks of accommodation, flight ticket, and more. The salary is competitive at up to €1,500 gross per month, with remote work flexibility and opportunities for career growth.