German-Speaking Customer Support — Remote in Greece

FH Collective - Academy; Bolzano; In loco; EUR 21.000 - 24.500; Tempo pieno

Vantaggi offerti da questo lavoro

4 weeks hotel accommodation

Flight ticket

Airport pickup

Real estate agency fees covered

Remote work flexibility

Descrizione del lavoro

FH Collective - Academy seeks a German-speaking customer support specialist to relocate to Greece and work remotely. Join an international team, with full relocation support from the EU to Greece, and contribute to safe, helpful user experiences.

You will assist customers in German and English, investigate issues, and use data insights to improve the product. The role offers strong remote flexibility and a Mediterranean lifestyle.

Competenze

• Fluent in German and English.
• Strong communication and analytical skills.
• Solution‑oriented mindset and passion for helping others.
• Basic familiarity with digital platforms (training provided).

Mansioni

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Promote community safety and product understanding.
• Use data insights to enhance user experience.

Conoscenze

German fluency

English fluency

Strong communication

Analytical skills

Solution-oriented

Digital platforms basics

Descrizione del lavoro

FH Collective - Academy seeks a German-speaking customer support specialist to relocate to Greece and work remotely. Join an international team, with full relocation support from the EU to Greece, and contribute to safe, helpful user experiences.

You will assist customers in German and English, investigate issues, and use data insights to improve the product. The role offers strong remote flexibility and a Mediterranean lifestyle.