German-Speaking Remote Support Specialist in Greece

FH Collective - Academy; Laives; On-site; EUR 16,740 - 22,320; Full time

Benefits offered by this job

Relocation package (EU)

Hotel accommodation (4 weeks)

Flight ticket

Airport pickup

Real estate fees covered

Remote work from Greece

Job summary

FH Collective - Academy seeks German-speaking customer support professionals to join our team in Greece, with full relocation support within the EU. You will handle customer inquiries, investigate issues, and promote safety across our platform from a fully remote setup.

The role requires fluency in German and English, a strong communication style, and a proactive, data-driven approach to improve user experience. Relocation includes hotel, flights, and airport pickup.

Qualifications

• Fluency in German and English.
• Strong communication and analytical skills.
• Solution-oriented mindset and helping others.
• Basic familiarity with digital platforms; training provided.

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Promote community safety and product understanding.
• Use data insights to enhance user experience.

Skills

German language fluency

English language

Empathetic communication

Analytical skills

Problem solving

Job description

FH Collective - Academy seeks German-speaking customer support professionals to join our team in Greece, with full relocation support within the EU. You will handle customer inquiries, investigate issues, and promote safety across our platform from a fully remote setup.

The role requires fluency in German and English, a strong communication style, and a proactive, data-driven approach to improve user experience. Relocation includes hotel, flights, and airport pickup.