Remote Field Applications Engineer - Northern Italy

IMI Norgren; Lombardia; Remote; EUR 45,000 - 65,000; Full time

Job summary

IMI plc in Italy is seeking a Field Application Engineer to design and deliver complex application solutions by translating customer needs into technically feasible outcomes. The role acts as a technical sales engineering partner, collaborating with Sales, design teams, and factories to define requirements and select fit-for-purpose products.

Based remotely across Northern Italy (Lombardy, Piedmont, Trentino, Venetia), the position requires 3-4 travel days per week, frequent customer visits, and

Qualifications

• Bachelor’s degree in Mechanical, Electrical, Mechatronics, or Industrial Engineering (or equivalent).
• Proven experience in technical support or application engineering in industrial automation.
• Strong knowledge of electro-mechanical components, pneumatic systems, and motion control.
• Experience with CAD and Microsoft Office.

Responsibilities

• Act as a key technical partner to customers, understanding their challenges and tailoring solutions to meet their needs.
• Independently translate customer needs into standard application and project solutions.
• Proactively identify solution expansion and opportunities to cross-sell and upsell.
• Manage product selection, system configuration, and basic solution design.
• Develop complete technical solution packages including CAD, BOMs, and technical specifications.
• Participate in customer meetings alongside Sales and occasionally a Senior Application Engineer, delivering high-quality technical advice.
• Visit customers regularly and partner with Key Account Managers to support commercial activities.
• Ensure all solutions align with internal manufacturing capabilities and meet quality and cost expectations.
• Support quality-related investigations and documentation (e.g., RMA, deviations).
• Represent the company at trade shows, exhibitions, and customer-facing events when needed.

Skills

Fluent English

Excellent communication skills

Customer-centric mindset

Problem-solving

Education

Bachelor’s degree in Mechanical, Electrical, Mechatronics, or Industrial Engineering

Tools

AutoCAD

Inventor

Job description

IMI plc in Italy is seeking a Field Application Engineer to design and deliver complex application solutions by translating customer needs into technically feasible outcomes. The role acts as a technical sales engineering partner, collaborating with Sales, design teams, and factories to define requirements and select fit-for-purpose products.

Based remotely across Northern Italy (Lombardy, Piedmont, Trentino, Venetia), the position requires 3-4 travel days per week, frequent customer visits, and