Remote Customer Service Rep — Relocate to Greece (Support)

Cross Border Talents; Milano; Remote; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Relocation support

Remote work

Job summary

Cross Border Talents is seeking a Customer Service Representative to support a global community remotely with relocation to Greece. Fluency in Italian and English is required, along with strong interpersonal and problem-solving abilities. This fully remote role includes relocation support to help you settle in Greece.

You will handle customer inquiries, investigate issues, and advocate for safe and clear product usage while collaborating with cross-functional teams to improve the user experience.

Qualifications

• Fluency in Italian and English.
• Strong interpersonal skills and empathy.
• Ability to analyze issues and communicate clearly.

Responsibilities

• Provide customer support with empathy and accuracy.
• Investigate account issues and content reports.
• Advocate for community safety and product understanding.
• Use data insights to improve user experience.

Skills

Italian language

English language

Empathy

Analytical thinking

Tools

CRM software

Job description

Cross Border Talents is seeking a Customer Service Representative to support a global community remotely with relocation to Greece. Fluency in Italian and English is required, along with strong interpersonal and problem-solving abilities. This fully remote role includes relocation support to help you settle in Greece.

You will handle customer inquiries, investigate issues, and advocate for safe and clear product usage while collaborating with cross-functional teams to improve the user experience.