Remote Client Relations & Concierge Support Specialist

Assetara Limited; Torino; On-site; EUR 34,000 - 52,000; Full time

Job summary

Assetara Limited is seeking a Client Relationship & Support Specialist to handle client communications and CRM administration for Turin-based or remote engagements via the Assetara platform. The role focuses on concierge-level support, platform navigation, and strict data handling within approved tools.

Candidates should maintain confidentiality, adhere to security and compliance guidelines, and deliver timely client interactions while avoiding unauthorised channels or personalized investment

Qualifications

• Strong client-facing communication skills within a professional digital workspace.
• Ability to manage CRM data accurately and maintain client notes.
• Familiarity with compliance rules and data protection.
• Efficient time management and ability to work remotely with minimal supervision.

Responsibilities

• Provide professional, warm client communication exclusively within the Assetara workspace and approved tools.
• Deliver concierge-level support, client calls, and platform navigation assistance.
• Manage unread client threads, SLA adherence, and proactive client outreach.
• Maintain accurate client notes in the CRM and avoid unnecessary personal data.
• Identify and escalate red flags or compliance issues per company rules.

Skills

Client communication

CRM administration

Compliance awareness

Time management

Remote work discipline

Tools

CRM software

Job description

Assetara Limited is seeking a Client Relationship & Support Specialist to handle client communications and CRM administration for Turin-based or remote engagements via the Assetara platform. The role focuses on concierge-level support, platform navigation, and strict data handling within approved tools.

Candidates should maintain confidentiality, adhere to security and compliance guidelines, and deliver timely client interactions while avoiding unauthorised channels or personalized investment