Regional Wellness Director - Southern Europe Spa & Guest Experience

Belmond; Lombardia; On-site; EUR 55,000 - 60,000; Full time

Benefits offered by this job

Meal vouchers

Welfare platform with credit

Discovery Belmond program

Discounted prices at properties

Job summary

Belmond’s AreaWellness Manager (Southern Europe) leads the development of wellness across the guest experience within the Southern European Division, working with On Property General Managers to integrate spa, fitness, nutrition, rituals and experiences aligned with the Belmond Wellness Philosophy.

The role oversees Spa and Fitness operations, supporting Spa Leaders to drive guest satisfaction and maximize commercial results.

Qualifications

• Minimum 5 years of experience leading a luxury spa or wellness environment.
• Experience working in luxury environments with operational excellence and luxury standards.
• Proven track record implementing and running spa and wellness initiatives and environments.
• Experience in pre-opening and opening stages of wellness and spa facility creation.
• Commercial mindset with fluency in financial realities of operating spa and wellness environments, proactive in identifying opportunities for guest experience and business growth.
• Strong analytical skills and ability to interpret data sets; advanced Excel skills.
• Strong project management skills and knowledge.
• Passion for wellness and wellbeing with a personal interest in the area.
• Excellent communication skills with fluent English; Italian fluency preferred.

Responsibilities

• Translate Belmond's Wellness Vision into operational reality across the hotels in the Division.
• Collaborate with Property Business Leaders to develop and implement Wellness Concepts and Initiatives.
• Drive utilization of Belmond's processes and best practices for Wellness Operations across Belmond.
• Ensure spa, fitness and wellness services align with Belmond, LQA and Forbes standards.
• Foster strong partnerships between properties and Spa partners, including Dior & Guerlain.
• Advise on commercial strategy for Spa & Wellness facilities to maintain cost control and profitability.
• Monitor performance and identify opportunities to enhance results across the division.
• Lead preopening tasks for Spa and Wellness Operations in the Division outside of seasonal schedules.

Job description

Belmond’s AreaWellness Manager (Southern Europe) leads the development of wellness across the guest experience within the Southern European Division, working with On Property General Managers to integrate spa, fitness, nutrition, rituals and experiences aligned with the Belmond Wellness Philosophy.

The role oversees Spa and Fitness operations, supporting Spa Leaders to drive guest satisfaction and maximize commercial results.