Regional Manager, Customer Success (SEEMEA & DACH)

Docebo; Milano; Ibrido; EUR 70.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee stock purchasing

Health benefits

Paid vacations

Flexible work schedule

Descrizione del lavoro

Docebo is seeking a Manager of Customer Success in Milano to lead a strategic team across SEEMEA and DACH regions. You will ensure our clients achieve significant business impact using our AI-powered learning platform.

The ideal candidate has extensive experience in customer success, is fluent in Italian and English, and is skilled in mentoring teams. Enjoy a hybrid work environment designed for collaboration and personal growth.

Competenze

• 3-5 years of leadership experience managing customer-facing teams.
• Ability to converse in both Italian and English.
• Experience in the B2B SaaS domain.

Mansioni

• Lead the execution of a high-impact Customer Success strategy.
• Coach and mentor a team of Success professionals.
• Define and monitor KPIs and metrics to track performance.

Conoscenze

Leadership

Customer Success Management

Fluent in Italian

Fluent in English

Emotional Intelligence

B2B SaaS Experience

Formazione

Bachelor’s degree or equivalent

Strumenti

Customer Success Platforms

CRM Tools

Descrizione del lavoro

Docebo is seeking a Manager of Customer Success in Milano to lead a strategic team across SEEMEA and DACH regions. You will ensure our clients achieve significant business impact using our AI-powered learning platform.

The ideal candidate has extensive experience in customer success, is fluent in Italian and English, and is skilled in mentoring teams. Enjoy a hybrid work environment designed for collaboration and personal growth.