Regional Café Operations Leader

Tesco; None; Presencial; EUR 43 000 - 71 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

10% off and 15% at pay day weekends; '

Colleague Clubcard benefits

Resumo da oferta

Tesco Cafés is seeking an Operations Manager to oversee a region of our 329 cafés, ensuring smooth operations, excellent service and achievement of financial goals. You will coach Café Managers, implement best practices, and ensure health and safety, quality standards, and compliance across all outlets.

You’ll collaborate with leadership to drive growth and enhance customer experience every day. We offer development opportunities, a supportive team network, and flexible working options where

Qualificações

• Hospitality background required.
• Excellent customer service skills essential.

Responsabilidades

• Oversee regional group of cafés and ensure health, safety and food standards.
• Lead Café Manager teams with training and coaching.
• Drive best practices to ensure quality service and legal compliance.
• Monitor cafe maintenance and equipment to protect assets and meet regulations.
• Collaborate with leadership teams to deliver plans and provide feedback.
• Conduct timely performance reviews and identify development actions.
• Apply financial acumen to boost revenue and control costs.

Conhecimentos

Hospitality background

Customer service excellence

Descrição da oferta de emprego

Tesco Cafés is seeking an Operations Manager to oversee a region of our 329 cafés, ensuring smooth operations, excellent service and achievement of financial goals. You will coach Café Managers, implement best practices, and ensure health and safety, quality standards, and compliance across all outlets.

You’ll collaborate with leadership to drive growth and enhance customer experience every day. We offer development opportunities, a supportive team network, and flexible working options where