Cafe Kitchen Manager

Tesco; None; On-site; EUR 33,000 - 42,000; Full time

Benefits offered by this job

Flexible working from day one

Wellbeing resources

Colleague discounts

Inclusive colleague networks

Job summary

Tesco Cafés seeks a Kitchen Manager to oversee daily kitchen operations, select and develop colleagues, and deliver high‑quality, timely food for our customers. You’ll ensure stock control, storage and preparation meet safety standards while maintaining a high level of service in a busy café environment.

You’ll lead by example, coach in an inclusive way and drive improvements in efficiency, quality and customer satisfaction.

Qualifications

• Background in hospitality at supervisory level or above.
• People management skills to lead by example and coach in an inclusive manner.
• Experience of remaining productive in a high‑pressure environment.
• A commitment to excellent customer service.
• A desire to create an inclusive work environment where colleagues feel respected, safe and valued.

Responsibilities

• Managing food stocks, ordering, storage and preparation in line with food safety and hygiene regulations.
• Having overall responsibility of the kitchen, including routines, processes, change implementation and gross profit.
• Selecting, training and developing back of house colleagues to deliver timely, tasty food to customers.
• Identifying new and better ways of working to keep improving services for customers and colleagues.
• Ensuring that all training, health and safety and food safety requirements are met.
• Understanding the key drivers of our service plan and delivering to the standard required.
• Stepping up to oversee the full café operation in the absence of the Café Manager.

Skills

Hospitality

Supervisory leadership

People management

Customer service

Planning & organisation

Communication skills

High-pressure environment

Job description

We have an exciting opportunity for a Kitchen Manager with hospitality experience to join one of our lively café kitchens. You’ll oversee the daily operations of your kitchen, as well as selecting, training and developing kitchen colleagues to deliver delicious food that keeps our customers happy, satisfied, and coming back for more. It’s all part of making every day a little better for them, and us.

As a Kitchen Manager, you’ll be responsible for stock levels, food storage and preparation, as well as the highest levels of food safety and hygiene. You’ll bring your experience of working in a similarly busy environment to Tesco, where you’ll become a café menu expert keen to share your knowledge with the team around you. From health and safety to limiting food waste, you’ll understand the importance of every detail and inspire your team to deliver outstanding food quality and speed of service – after all, no one tries harder for customers than us.

Tesco Cafés are a place to get on. We believe in creating a great environment for colleagues to work – and providing opportunities for everyone to be at their best. With your previous experience at supervisory level or above, you’ll demonstrate great leadership and people management skills as you build an inclusive place where people feel respected, safe and valued. In doing so, you’ll grow as a leader and develop your skills and experience as part of our friendly team.

Please note that you need to be 18 or over to apply for this role.

You will be responsible for

Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the role’s key responsibilities and measures:

• Managing food stocks, ordering, storage and preparation in line with food safety and hygiene regulations.
• Having overall responsibility of the kitchen, including routines, processes, change implementation and gross profit.
• Selecting, training and developing back of house colleagues to deliver timely, tasty food to customers.
• Identifying new and better ways of working to keep improving services for customers and colleagues.
• Ensuring that all training, health and safety and food safety requirements are met.
• Understanding the key drivers of our service plan and delivering to the standard required.
• Stepping up to oversee the full café operation in the absence of the Café Manager.

You will need

Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the role’s key responsibilities and measures:

• A background in hospitality, at supervisory level and above.
• People management skills that allow you to lead by example and coach in an inclusive manner.
• Experience of remaining productive in a high‑pressure environment.
• A commitment to excellent customer service.
• A desire to create an inclusive work environment where colleagues feel respected, safe and valued.

Personal • Good planning and organisation skills.

• Confidence using your initiative to identify opportunities to improve our ways of working or adapt to different situations.
• Excellent communication skills to motivate and support a growing team and work closely with the Café Manager.

What’s in it for you?

Alongside a fantastic work life balance, we offer excellent benefits that help make The Cafe a great place to work. These include but aren’t limited to::

• Get 10% off and 15% at pay day weekends; save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
• Request flexible working from day one
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
• Uniform provided and policies to support you for all of life’s moments, big and small
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click [1] here.

References

Visible links

1. https://www.tesco-careers.com/explore-our-world/everyones-welcome/

About Us

With 329 cafés across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco Cafés are a great place to work, with a genuine family feel – truly a place to get on.

We are proud to have an inclusive culture at Tesco Café where everyone is welcome and truly feels able to be themselves. In our cafés, we not only celebrate diversity, but we strive to create a workforce that reflects our customers not only here in the UK, but worldwide. Our aim is to attract and welcome a diverse range of applicants from all walks of life, offering many varying working patterns across our business and we would love to hear from you.

We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

We’re proud to have been accredited as a Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click [1] here.

On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

References

Visible links

1. https://www.tesco-careers.com/accessibility/>