Railway Quality & Process Lead for ECM Compliance

Belmond; Venezia; On-site; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Discovering Belmond program

Free stays subject to availability

Discounted rates on trains, cruises, &

Safari discounts

Health and life insurance

Learning platforms access

Job summary

Belmond seeks a Quality & Process Manager to ensure quality, compliance, availability, and traceability of spare parts and maintenance across the Venice Simplon-Orient-Express fleet in Europe.

This role bridges technical procurement with regulatory compliance, audits, and continuous improvement to support safe, certified luxury train operations while coordinating supplier performance and documentation control.

Qualifications

• Experience in railway maintenance, quality assurance, auditing, or technical procurement.
• Knowledge of EU Regulation 2019/779 and ECM functions (ECM 3 and ECM 4).
• Experience in audit coordination, KPI monitoring, non-conformity management, and corrective actions.
• Skills in technical spare parts procurement, supplier qualification, negotiation, and quality monitoring.
• Knowledge of maintenance planning, traceability, configuration management, and technical documentation control.
• Proficiency in Microsoft Office (especially Excel) and maintenance management systems (CMMS/ERP).
• Strong analytical, organizational, communication, and problem-solving skills.
• Fluency in English; additional European languages are an advantage.

Responsibilities

• Oversee quality, compliance, availability, and traceability of technical spare parts and maintenance processes.
• Coordinate supplier performance, audits, and documentation control across Europe.
• Ensure alignment with EU Regulation 2019/779 and ECM requirements during procurement.

Skills

Railway maintenance

Quality assurance

Auditing

Technical procurement

Audit coordination

KPI monitoring

Non-conformity mgmt

Corrective actions

Supplier qualification

Negotiation

Quality monitoring

Maintenance planning

Traceability

Configuration management

Documentation control

Excel

CMMS/ERP

Analytical skills

Organizational skills

Communication skills

Problem-solving

English fluency

Tools

CMMS/ERP

Microsoft Office

Excel

Job description

Belmond seeks a Quality & Process Manager to ensure quality, compliance, availability, and traceability of spare parts and maintenance across the Venice Simplon-Orient-Express fleet in Europe.

This role bridges technical procurement with regulatory compliance, audits, and continuous improvement to support safe, certified luxury train operations while coordinating supplier performance and documentation control.