Process Assistant, Process Assistant

Amazon; Trento; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A global e-commerce leader is seeking a Process Associate in Trento, Italy. The role involves daily management of shift activities, mentoring associates to ensure quality and safety, and preparing training programs. Candidates should be fluent in English, with experience in Excel preferred. This position offers an opportunity to contribute to an innovative and collaborative environment.

Competenze

• Fluent in English required for effective communication.

Mansioni

• Manage daily shift activities and associate productivity.
• Prepare training and development plans.
• Conduct audits for workplace standards.

Conoscenze

Fluent in English

Experience with Excel

Descrizione del lavoro

Job ID : 3009356 | ASSPL - Maharashtra - C32

At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun.

Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a Process Associates who mentor / guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind.

Job Deliverables :

• Daily Management of shift :

o Administrative management of associates

o Job allocation to associates

o Monitoring and mentoring of associates on productivity, quality and safety.

o Monitor status of counts and problem solve queues

Responsible for shift quality and associated action plans

Preparing and implementing training and development plans for associates

Conduct a 4M and 5S audit for the respective work stations on a daily basis

Stand-in for Area Manager.

BASIC QUALIFICATIONS

Speak, write, and read fluently in English

PREFERRED QUALIFICATIONS

Experience with Excel

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