Overview
Product Recovery & Improvement (PR&I) is committed to pursue and implement improvement to the original design taking into consideration the feedback coming from in-service experience, with the aim to enhance products reliability and Customer satisfaction.
The request is for one additional member for the PR&I Team. It would be desirable, but not binding, a person having already competencies in a D&D department. Some experience with Maintenance disciplines and with fleets customers' needs would be a valuable skill. In a role of Analyst he / she will be in charge of :
Responsibilities
- managing both as primary driver or in support to Technical Disciplines the analysis, the investigation, the proposal and the deployment of solutions to fix in-service failures and lacks of performance
- preparation of technical reports in support of the investigation and analyses tasks (preferred language is English)
- preparation of technical reports in support of Maintenance documentation tasks, being partner of Customer Support teams in ensuring the correct implementation into the Maintenance documentation
- proof reader of documentation submitted by third parties for evaluation
Qualifications
- Master degree in Mechanical or Aerospace Engineering.
- Level of experience: At least 5 years of experience in Engineering (Technical Disciplines and / or CPE Office and / or Sustaining Engineering) and / or Production (FAL and / or Manufacturing Engineering) and / or Customer Support (Product Support Engineering).
- Technical skills
- knowledge of helicopter general architecture and systems integration (basic and customized helicopter)
- knowledge of technical configuration, technical documents management and design / certification process
- knowledge of EO / EBOM / 3Dmodels / 2Ddrawings (part / assembly / installation) management and development process
- knowledge of materials, protective / thermal treatments, manufacturing processes and aerospace standards
- mature / good experience in inspection of components new and from service
- mature / good experience with the mechanical shops, maintenance and production
- knowledge of Configuration Management process (preferred)
- knowledge of Product Recovery and Improvement process (preferred)
- knowledge of Occurrence Reporting and / or Warranty Claim management process (preferred)
- Languages: English language knowledge is requested.
- IT skills
- Basic knowledge of design and configuration tools (Catia V4-V5 / VPM / Enovia / MyDBT)
- Microsoft Office Suite
- Microsoft Power BI (preferred)
- Soft skills
- planning and organization
- problem solving
- good interpersonal / communication skills (multiple interfaces management)
- high attitude for team working, considering the necessary interaction with Customer Support people, with customers through LHD technical representatives, with production people, with maintenance people, with the Technical Disciplines
- high proactivity and constructive spirit of initiative
- ability to work multiple projects and multi-tasking approach are required
- sensitivity to customers’ complains and needs
- strong will to learn and motivation to work
Seniority :