Porter, Castello di Casole A Belmond Hotel in Tuscany

Belmond; Siena; Sur place; EUR 20 000 - 31 000; Plein temps

Avantages offerts par ce poste

Accommodation provided

Staff canteen and welfare benefits

Discovery Belmond Program: employeelye

Résumé du poste

Castello di Casole, A Belmond Hotel, Tuscany invites applications for a Seasonal Doorman during the 2027 Summer Season. The role focuses on warm guest interactions, attentive service, and proactive support to ensure memorable stays in a quintessential Tuscan setting.

You will welcome guests, assist with parking, and stay informed about occupancy, VIP arrivals, and hotel amenities. Collaboration with Front Desk and other teams is essential to deliver smooth operations and exceptional hospitality.

Qualifications

• Hospitality mindset and guest-focused service.
• Ability to remain calm and proactive during busy periods.
• Strong team collaboration with Front Desk and colleagues.

Responsabilités

• Greet guests warmly on arrival and departure, delivering high-quality service.
• Assist with guest vehicle parking and manage occupancy awareness for VIPs and arrivals.
• Collaborate with Front Desk to ensure smooth operations during peak hours.
• Assist supervisors with emergencies and urgent requests when needed.
• Build positive, professional relationships with guests and colleagues.

Description du poste

We are looking for a dedicated Doorman for the upcoming 2027 season to join our hospitality team. The ideal candidate has a true passion for hospitality and a genuine love for guest interaction. If you are service-oriented, enthusiastic to grow professionally, and ready to be an essential part of our guests' journey, we would love to meet you! Warmly greet arriving and departing guests, providing high-standard, attentive service at all times. Manage guest vehicle parking. Stay up-to-date on daily occupancy lists (arrivals, departures, VIPs), local attractions, and hotel amenities to proactively meet guest needs. Collaborate closely with the Front Desk team to ensure smooth operations during busy hours. Assist supervisors with emergency situations and urgent requests whenever needed. Build positive, professional relationships with both guests and colleagues.

At Castello di Casole, A Belmond Hotel, Tuscany, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests.

We offer a range of compensation, and benefits including:

• CCNL: Turismo Federalberghi
• Type of Contract: Seasonal (2027 Summer Season)
• Accommodation: Provided for non-residents in a dedicated staff house with access to a swimming pool.
• Staff Amenities: High-quality staff canteen and employee welfare benefits.
• Discovery Belmond Program: Preferred employee rates and complimentary experiences across Belmond destinations worldwide.
• Professional Development: Learning opportunities, wellness programs and career growth pathways across Belmond's global network.

We create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.

About Us:

Set in the rolling hills, olive groves, and vineyards of Tuscany, Castello di Casole is a 10th-century castle transformed into a sanctuary of authentic Italian charm. With 39 exquisite suites, a farm-to-table culinary philosophy, and timeless Tuscan elegance, the property offers guests unforgettable experiences-from truffle hunting and wine tasting to stargazing under the Tuscan sky. Here, every team member contributes to crafting the exceptional, rooted in our heritage, inspired by our surroundings.

The Belmond & LVMH Family:

As part of Belmond, within the LVMH Group, Castello di Casole belongs to a global collection of iconic hotels, trains, and river cruises dedicated to creating timeless experiences. Joining us means becoming part of a passionate, international family where excellence, creativity, and authenticity define everything we do.