Plant Quality Manager (Casale)

EPTA GROUP; Casale Monferrato; On-site; EUR 32,000 - 39,000; Full time

Benefits offered by this job

Meal vouchers

Welfare provisions

Performance bonus

Training opportunities

Flexible working (up to 50% smart work

Job summary

Epta Group in Casale Monferrato, Italy, is seeking a Plant Quality Manager to lead the quality function at its manufacturing site of about 500 employees. You will drive QMS compliance, lead a team of quality professionals, coordinate with customers, suppliers and HQ, and push continuous improvement through 8D, 5 Why, PDCA and CAPA, while shaping the future of manufacturing excellence.

Fluency in Italian and good English are required, along with SAP and MS Office proficiency, and willingness to

Qualifications

• ≥7 years in quality leadership within manufacturing.
• Experience leading teams and driving quality improvements.
• Strong knowledge of QMS, audits, RCA and CI methods.
• Experience with supplier and customer quality and KPIs.
• Degree in Engineering or equivalent technical background.
• Fluent Italian and good command of English.
• Proficient with SAP and Microsoft Office.
• Strong leadership, communication and stakeholder management.
• Willingness to travel within Italy and abroad.

Responsibilities

• Lead and develop a team of 10 quality professionals across QA areas.
• Ensure compliance with QMS, ISO standards and certification.
• Improve quality KPIs, customer satisfaction and supplier perf.
• Lead root cause analysis and corrective actions (8D, 5 Why, PDCA, CAPA).
• Manage customer complaints and coordinate with customers, suppliers and HQ.
• Plan and lead internal and external audits.
• Define quality standards, controls and risk mitigation.
• Manage the quality budget and monitor costs.
• Support process optimization and manufacturing innovation.

Skills

Quality leadership

Team management

Root cause analysis

Audits & QA

Quality KPIs

Stakeholder management

Travel readiness

Communication

Italian language

English language

Education

Engineering degree

Tools

SAP

MS Office

Job description

Location: Casale Monferrato, Italy

Lead Quality in a Plant That Serves Global Brands

At Epta Group, quality is more than compliance - it's a key driver of customer satisfaction, operational excellence, and business growth.

We're looking for a Plant Quality Manager to lead the Quality function at our Casale Monferrato manufacturing plant, a site of approximately 500 employees that produces plug-in refrigerated cabinets, commercial refrigeration solutions, and vending equipment for leading Food & Beverage brands and major retailers worldwide.

This is an exciting moment to join us. The plant is undergoing a significant transformation, with a new production layout and new machinery being introduced, creating an opportunity for a quality leader to drive continuous improvement and help shape the future of manufacturing excellence.

Your Impact

As Plant Quality Manager, you will be the voice of the customer within the factory and the reference point for all quality-related activities across the site.

• Lead and develop a team of 10 quality professionals covering incoming goods inspection, production quality, laboratory testing, and customer claims management
• Ensure compliance with the Quality Management System, ISO standards, and certification requirements
• Drive improvements in quality KPIs, customer satisfaction, and supplier performance
• Lead root cause analysis and corrective action activities using methodologies such as 8D, 5 Why, PDCA, and CAPA
• Manage customer complaints and collaborate closely with customers, suppliers, and HQ
• Plan and lead internal and external audits
• Define quality standards, controls, and risk mitigation strategies
• Manage the quality budget and monitor quality-related costs
• Support process optimization, operational excellence, and manufacturing innovation initiatives

What We're Looking For

• At least 7 years of experience in a Quality Management leadership role within a manufacturing environment
• Previous experience managing teams and driving quality improvement programs
• Strong knowledge of Quality Management Systems, audits, root cause analysis, and continuous improvement methodologies
• Experience with supplier quality, customer quality, and quality KPI management
• Degree in Engineering or equivalent technical background
• Fluent Italian and good command of English
• Good knowledge of SAP and Microsoft Office
• Strong leadership, communication, and stakeholder management skills
• Availability to travel within Italy and internationally

Why Join Epta?

This is a unique opportunity to take ownership of quality in a strategic manufacturing plant that is investing in its future. You will work closely with senior leadership, support globally recognized customers, and play a key role in driving quality excellence during a significant phase of industrial transformation.

If you are passionate about quality, continuous improvement, and leading high-performing teams, we'd love to hear from you.

At Epta, we offer a transparent and competitive compensation package aligned with the applicable National Collective Bargaining Agreement (CCNL - Metalworking).

• - CCNL level: B3/A1
• - Base salary: From €35,000 gross per year. The final offer will be determined using objective, gender-neutral criteria applied consistently across all candidates, including verified professional experience, relevant technical competencies, and the confirmed scope and responsibilities of the role.
• - Benefits: meal vouchers, welfare provisions, performance bonus, training opportunities.
• - Flexible working arrangement with up to 50% monthly smart working.
• - Epta is an equal opportunity employer. At Epta, we believe diverse perspectives drive better decisions and stronger teams.
• - Our selection process is based exclusively on merit and competencies – reflecting our commitment to build a diverse, inclusive workplace where everyone feels valued, respected, and empowered to contribute and grow.