Payment process owner

TEAMSYSTEM SPA; Milano; In loco; EUR 42.000 - 53.000; Tempo pieno

Vantaggi offerti da questo lavoro

Total compensation: €42,000–€53,000

Wellbeing Digital Wallet: up to €2800

Personal wellbeing budget

Hybrid work model

Tailored learning paths

Inclusive, international culture

Descrizione del lavoro

TEAMSYSTEM SPA is seeking a Payments Process Owner to govern the customer payment process across Italy, Spain, and France with later extension to Turkey and Israel. In Italy you will lead the Incomes & Back Office team and ensure standard process execution in the domestic market.

The role requires designing end-to-end payment processes, defining SOPs and controls, and coordinating cross-country stakeholders to achieve KPIs and SoX readiness.

Competenze

• Degree in Economics, Management Engineering, or equivalent.
• 2-3 years of experience in Process Owner/AR roles in multinational environments.
• Experience in designing multi-country payment and cash application processes.
• Strong knowledge of SAP, Oracle, or Workday Finance (at least one platform at a senior level).
• Proficiency in BI tools (Power BI, Qlik, Tableau) for dashboards.
• Fluent English (C1+); Italian proficiency.
• Experience working in CEE/EMEA with Group governance.

Mansioni

• Design end-to-end payment and cash application process aligned with Group OT-Cash architecture.
• Define policies, SOPs, and controls for payment processes across countries.
• Coordinate Incomes & Back Office team in Italy ensuring SLA compliance.
• Align units on standard model while managing country-specific requirements (language, taxation, regulatory).
• Define and monitor KPIs: DSO, on-time payment, cash application rate, aging.

Conoscenze

Payment processes

Process ownership

Multi-country coordination

SAP/Oracle/Workday

BI tools

English & Italian

CEE/EMEA experience

Cross-functional leadership

Formazione

Economics or related degree

Strumenti

SAP

Oracle

Workday Finance

Descrizione del lavoro

For 45 years, we have been the benchmark for digital innovation in Italy — and today, across Europe as well. More than technology: we are the partner that transforms the way businesses work, grow, and compete. From human resources management to digital payments, from electronic invoicing to customer relationship management, we design tailored solutions that go to the heart of business processes, making them more efficient, faster, and smarter. Our mission is simple yet ambitious: to bring the value of digital transformation to every business, whatever its challenge. We do this by putting the customer at the center of everything — not as a tagline, but as a daily working method. We are looking for a Payments Process Owner to join the Global Receivables Management team within the Finance Department.

Payments Process Owner

In this role, you will define and govern the customer payment process for all Group companies across operating countries, with a phased rollout (Italy, Spain, and France in the first phase; Turkey and Israel in a later phase). In Italy, you will coordinate the Incomes & Back Office team, ensuring the execution of the standard process in the domestic market.

Your role at a glance:

• Design the end-to-end payment & cash application process in alignment with the Group Order-to-Cash architecture.
• Define policies, SOPs, and controls (including SoX readiness) for the payment process across all operating countries.
• Coordinate the Incomes & Back Office team in Italy, ensuring process quality and SLA compliance.
• Align local Business Units (Italy, Spain, France in the first phase; Turkey and Israel in extension) on the adoption of the standard model, managing country-specific requirements (language, taxation, regulatory aspects).
• Define and monitor process KPIs: DSO, on-time payment rate, cash application rate, aging buckets, unapplied cash.
• Interface with Treasury, Tax, Legal, and ICT to evolve the process (automation, bank reconciliation, payment hub).
• Lead continuous improvement initiatives: identify bottlenecks, drive RPA automation, adopt AI solutions for cash application, dispute management and dunning, and reduce manual touchpoints.
• Support the rollout of the new I2C SaaS platform (a leading vendor in the Gartner Magic Quadrant), with initial deployment in Italy, Spain, and France and subsequent extension to Turkey and Israel.

What skills are we looking for?

• Degree in Economics, Management Engineering, or equivalent.
• 2-3 years of experience in roles such as Process Owner / Order-to-Cash Lead / AR Manager in multinational environments.
• Proven experience in designing multi-country payment and cash application processes.
• Strong knowledge of SAP, Oracle, or Workday Finance (at least one platform at a senior level as SAP).
• Proficiency in BI tools (Power BI, Qlik, or Tableau) for process dashboarding.
• Strong team coordination skills and ability to manage cross-country stakeholders.
• Fluent English (C1+); native or equivalent Italian proficiency.
• Experience working in CEE / EMEA environments with Group-level governance.

Our values

We look for leaders who embrace challenges as catalysts for growth and who bring our values to life through the way they work.

ENTREPRENEURSHIP — the engine behind everything we do. We push to excel, innovate, and raise the bar — for ourselves and for the company. We are proactive, accountable, and customer-obsessed, always ready to challenge the status quo and deliver extraordinary results.

INNOVATION — our north star. We navigate a world rich in diverse experiences, knowledge, and perspectives — and we're not afraid to experiment or fail. We build environments where bold ideas thrive.

INCLUSION — the foundation of how we relate to one another. Every individual brings a unique story and perspective. We champion a workplace where those differences aren't just accepted — they're valued.

What we offer

We believe that our relationship with people is built on trust, clarity of goals, and full autonomy in how to achieve them. This is what naturally shapes our way of working and everything that comes with it: from Light Friday — no work on Friday afternoons — to the benefits that reflect our approach.

• Total compensation: €42,000 – €53,000 including a variable component linked to performance. Full-time reference.
• Wellbeing Digital Wallet: from €2800 per year.
• A personal budget to support your wellbeing: travel, medical expenses, parental support, sports, and reimbursements for personal services such as childcare, caregiving, and more.
• Flexibility: we work in a hybrid model, with autonomy over when to come into the office. For us, being on-site makes sense when it improves the way we work: you come in when collaboration with colleagues makes a difference, not for presence, but for effectiveness.
• Growth: we offer tailored learning paths and concrete development opportunities within a continuously evolving international group.
• Environment: we promote an inclusive workplace built on trust, collaboration, and the value of diverse perspectives.

At TeamSystem, we embrace a flexible, responsible way of working built on trust and autonomy. We combine on-site and remote work, with Light Friday giving Friday afternoons off. We provide modern tools, invest in continuous learning, and foster an inclusive, collaborative culture shaped by Agile principles. Teamsystem is a Leading Tech Company in the digital solutions market in Europe. We are a growing company with an ambitious mission: to bring digital into every business.