Patient-Focused Medical Front Desk Specialist

Trinity Health; Genova; In loco; EUR 18.000 - 26.000; Part-time

Descrizione del lavoro

Trinity Health IHA Medical Group is seeking a part-time Medical Receptionist to greet patients and support efficient office operations with compassionate service. You will verify registrations, schedule appointments, handle inquiries, and assist with billing and MyChart support.

The role emphasizes patient-centered care and collaboration with clinicians to ensure a positive experience for every visitor.

Competenze

• High School Diploma or GED required or candidate aged 15-17 with valid work permit.
• 1-2 years of experience in medical or physician office or customer service preferred.
• Credentials/licensure: None

Mansioni

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Conoscenze

Customer service

Communication

Formazione

High School Diploma or GED

Descrizione del lavoro

Trinity Health IHA Medical Group is seeking a part-time Medical Receptionist to greet patients and support efficient office operations with compassionate service. You will verify registrations, schedule appointments, handle inquiries, and assist with billing and MyChart support.

The role emphasizes patient-centered care and collaboration with clinicians to ensure a positive experience for every visitor.