Financial Controller - Area Service

Pro Selection Capital Humano; Vimercate; On-site; EUR 32,000 - 39,000; Full time

Benefits offered by this job

Meal tickets

Smart Working

Job summary

Haier Europe is seeking a Financial Controller for Area Service to lead budgeting, forecasting, and cost control for the Service department in a cross-functional setting. You will monitor KPIs, analyze performance, and prepare reports for internal stakeholders.

The ideal candidate has 3+ years in controlling or service operations, a Bachelor's degree in a related field, and fluency in Italian and English. The role offers a permanent contract and smart working options.

Qualifications

• Bachelor's degree in Business Administration, Economics, Engineering, or related field.
• 3+ years of experience in controlling, service operations, or similar roles.
• Excellent communication skills in Italian and English (spoken and written).
• Strong analytical and numerical skills; proficiency in Excel; knowledge of ERP/BI tools is a plus.

Responsibilities

• Monitor service KPIs (e.g., repair times, first-time fix rate, service costs).
• Analyze service performance and identify areas for improvement.
• Support budgeting, forecasting, and cost control activities for the Service department.
• Prepare regular reports and dashboards for internal stakeholders.
• Collaborate with field service teams, call centers, and external service partners.
• Ensure data accuracy in service management systems.
• Assist in optimizing service processes and workflows.
• Support procurement and spare parts cost analysis.

Skills

Strong analytical and numerical skills

Excellent communication in Italian and

Cross-functional collaboration

Advanced Excel skills

Education

Bachelor’s degree in Business Administration, Economics, Engineering, or related field

Tools

ERP systems

BI tools

Job description

Financial Controller - Area Service

Job Posting Title Financial Controller - Area Service The challenge An exciting opportunity has arisen to contribute to Haier Europe. The Company is on a journey to achieve ambitious growth and leadership objectives in the region, and we are seeking someone passionate, proactive, self-driven, and motivated to join a team of open-minded individuals. We are looking for someone who embodies the Company’s core behaviors, based on our Own It model : Zero Distance, Agility, Entrepreneurship, Ecosystem and Build Trust. A true change agent who acts with integrity, collaborates across boundaries, adapts quickly, takes initiative and keeps users at the center — fostering an open, innovative, and high-performing environment.

Key Responsibilities

• Monitor service KPIs (e.g., repair times, first-time fix rate, service costs)
• Analyze service performance and identify areas for improvement
• Support budgeting, forecasting, and cost control activities for the Service department
• Prepare regular reports and dashboards for internal stakeholders
• Collaborate with field service teams, call centers, and external service partners
• Ensure data accuracy in service management systems
• Assist in optimizing service processes and workflows
• Support procurement and spare parts cost analysis

What you need to succeed

• Must have Education: Bachelor’s degree in Business Administration, Economics, Engineering, or related field
• Professional experience: 3+ years of experience in controlling, service operations, or similar roles
• Language: Excellent communication skills both in Italian and in English, spoken and written
• Technical & Soft Skills Strong analytical and numerical skills Proficiency in Excel; knowledge of ERP/BI tools is a plus Good organizational and problem-solving skills Ability to work cross-functionally and communicate effectively

Employment Type

• Permanent Contract; Full-Time
• National Collective Bargaining Agreement (CCNL): Metalmeccanici Privati
• Minimum Gross Annual Salary: € 35.000
• Benefits: - Meal tickets - Smart Working

Haier Europe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.

Haier Europe is part of the Haier Smart Home, the No. 1 company globally in major appliances and among the Fortune's Global 500 and World's Most Admired Companies. Haier Smart Home has a network of 10 R&D centers, 71 research institutes, 35 industrial parks, 143 manufacturing centers and a sales network of 230,000 nodes around the world. We are the world's only IoT Ecosystem Brand that has been ranked in the Kantar BrandZ Top 100 Most Valuable Global Brands for 5 consecutive years. We also ranked as the #1 Global Major Appliances Brand according to Euromonitor International for 15 consecutive years. In 2023, we achieved revenues of approximately € 33.6 billion. In Europe, under our high-end brands, including Candy, Haier and Hoover, we are designing the new era of living by offering our household solutions and scenarios to over 45 markets in Europe and beyond. Haier Europe is headquartered in Vimercate (MB), Italy. More information is available on corporate.haier-europe.com.