Operations Lead & Office Manager - Italy

HSAIT Hiscox SA (Italy); Milano; In loco; EUR 40.000 - 50.000; Tempo pieno

Descrizione del lavoro

Hiscox SA is expanding its presence in Italy and seeks a Coordination Lead/Office Manager to oversee the Italian branch’s day-to-day operations, supporting the Managing Director and wider team. The role is hands-on, requiring strong organisational skills and proactive problem-solving in a fast-paced environment.

The successful candidate will manage regulatory and intermediary processes, vendor relations, and internal documentation while coordinating with local and international stakeholders.

Competenze

• 2-5 years of experience in organisational or coordination roles.
• Degree in Business Administration, Economics, Law or related discipline preferred.
• Excellent interpersonal and communication skills.
• Proactive and autonomous with strong problem-solving.
• Ability to work with international stakeholders.

Mansioni

• Oversee day-to-day operational activities of the Italian branch for MD support.
• Manage intermediary mandates, collaboration agreements and related docs.
• Coordinate mandatory training for intermediaries and monitor completion.
• Monitor intermediary performance and reporting.
• Manage POG documentation and TPA claims handling.
• Oversee supplier and contractor coordination and office admin.

Conoscenze

Organisational skills

Coordination

Budget management

Stakeholder management

Communication

English proficiency

Formazione

Degree in Business Administration, Economics, Law or related discipline

Descrizione del lavoro

Hiscox SA is expanding its presence in Italy and seeks a Coordination Lead/Office Manager to oversee the Italian branch’s day-to-day operations, supporting the Managing Director and wider team. The role is hands-on, requiring strong organisational skills and proactive problem-solving in a fast-paced environment.

The successful candidate will manage regulatory and intermediary processes, vendor relations, and internal documentation while coordinating with local and international stakeholders.