Operations Area Manager, Fc Operations

Amazon Italia Transport Srl; Bardi; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

Amazon Italia Transport Srl in Italy is seeking an Area Manager to ensure our site runs smoothly, safely and efficiently to meet customer demand. You will lead a team that protects quality, drives productivity and implements improvements across shifts.

You will collaborate with management to standardise shift practices, analyse performance against targets, and mentor new managers while fostering a culture of safety and high service standards.

Qualifikationen

• Proven experience managing teams.
• Strong communication with diverse stakeholders.
• Proficient in using data and metrics to drive improvements.
• Fluent in Italian (reading/writing/speaking).
• Fluent in English.
• Bachelor's degree.

Aufgaben

• Create, oversee, and drive a culture of safety and wellbeing.
• Analyse and implement changes to keep quality and productivity at a high level.
• Oversee projects to streamline processes, optimise productivity and increase quality of service.
• Analyse shift performance against objectives, and implement actions to improve operational excellence.
• Collaborate with management to standardise shift practices.

Kenntnisse

Team leadership

Stakeholder communication

Data-driven improvements

Fluent Italian

Fluent English

Bachelor's degree

Ausbildung

Bachelor's degree

Tools

MS Office

Jobbeschreibung

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.

The applicable collective agreement (CCNL) for this role is Logistica, Trasporto Merci e Spedizione. The position is classified at Level 1 or above, depending on the candidate’s skills, competences and experience.

Key job responsibilities

• Create, oversee, and drive a culture of safety and wellbeing
• Analyse and implement changes to keep quality and productivity at a consistently high level
• Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility
• Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
• Work collaboratively with management-level colleagues to standardise shift practices

A day in the life – You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers.

About the team

Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.

We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.

BASIC QUALIFICATIONS

• Experience managing teams
• Experience communicating with a wide range of stakeholders, including colleagues and leadership
• Experience using data and metrics to drive improvements
• Speak, write, and read fluently in Italian
• Speak, write, and read fluently in English
• Bachelor's degree

PREFERRED QUALIFICATIONS

• Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
• Experience in a logistics/operations environment
• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.