Operations Area Manager, FC Operations

Amazon Inc.; Lombardia; On-site; EUR 41,000 - 51,000; Full time

Job summary

Amazon Italia Transport Srl is seeking an Area Manager to lead site operations, fostering a culture of safety and high-quality productivity. You will manage a team, drive process improvements, and oversee projects across our transport network to meet customer demand.

You will work with leaders to standardise shift practices and ensure efficiency, quality, and safety on site. This role requires strong leadership, data-driven decision making, and fluency in Italian and English.

Qualifications

• Experience managing teams.
• Experience communicating with a wide range of stakeholders, including leadership.
• Experience using data and metrics to drive improvements.
• Speak, write, and read fluently in Italian.
• Speak, write, and read fluently in English.
• Bachelor's degree.

Responsibilities

• Create, oversee, and drive a culture of safety and wellbeing.
• Analyse and implement changes to keep quality and productivity at a high level.
• Oversee projects to streamline processes, optimise productivity and increase quality of service.
• Analyse shift performance against objectives and implement actions to improve operational excellence.
• Collaborate with management to standardise shift practices.

Skills

Team management

Stakeholder communication

Data-driven decisions

Fluent Italian (Italiano)

Fluent English

Education

Bachelor's degree

Tools

MS Office Suite

Job description

Job ID: 10586176 | Amazon Italia Transport Srl

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.

The applicable collective agreement (CCNL) for this role is Logistica, Trasporto Merci e Spedizione. The position is classified at Level 1 or above, depending on the candidate’s skills, competences and experience.

Key job responsibilities

• Create, oversee, and drive a culture of safety and wellbeing
• Analyse and implement changes to keep quality and productivity at a consistently high level
• Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility
• Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
• Work collaboratively with management-level colleagues to standardise shift practices

A day in the life

You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers.

About the team

Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.

We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.

Basic Qualifications

• Experience managing teams
• Experience communicating with a wide range of stakeholders, including colleagues and leadership
• Experience using data and metrics to drive improvements
• Speak, write, and read fluently in Italian
• Speak, write, and read fluently in English
• Bachelor's degree

Preferred Qualifications

• Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
• Experience in a logistics/operations environment
• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
• Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The minimum gross base salary for this position is listed below. The base salary listed corresponds to working on a full-time basis. For part-time hours, the salary will be pro-rated.

Amazon reserves the right to offer a higher salary and/or level, depending on the candidate's skills, competencies, and experience. Amazon's package may include a sign on payment. In addition, the candidate may be eligible to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Your recruiting team will share final salary and any restricted stock unit scheme if applicable, depending on skills and requirements.

In addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms.

See below the minimum gross base salary for this position:

Casirate dAdda, ITA - 46,000.00 EUR Annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.