Logistics Department Manager, FC Operations

Amazon Inc.; Novara; Presencial; EUR 55.000 - 75.000; Jornada completa

Descripción de la vacante

Amazon Inc. is seeking a Logistics Department Manager, FC Operations, to lead a team at a Fulfillment Centre in Italy. You will drive safety, quality, and productivity while delivering initiatives across the network.

The role emphasizes data-driven decisions, stakeholder collaboration, and cross-functional project leadership to meet customer demand. The position requires experience managing teams, fluent Italian and English, and a Bachelor’s degree.

Formación

• Experience managing teams.
• Experience communicating with a wide range of stakeholders, including colleagues and leadership.
• Experience using data and metrics to determine and drive improvements.
• Fluent in Italian (written and spoken).
• Fluent in English (written and spoken).
• Bachelor's degree or higher required.

Responsabilidades

• Create, oversee, and drive a culture of safety and wellbeing.
• Analyse and implement changes to keep quality and productivity high.
• Oversee projects to streamline processes and increase service quality.
• Analyse shift performance against objectives and drive improvements.
• Collaborate with management to standardise shift practices.

Conocimientos

Experience managing teams

Stakeholder communication

Data-driven improvements

Fluent Italian

Fluent English

Educación

Bachelor's degree

Herramientas

MS Office

Descripción del empleo

Logistics Department Manager, FC Operations

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.

The applicable collective agreement (CCNL) for this role is Logistica, Trasporto Merci e Spedizione. The position is classified at Level 1 or above, depending on the candidate’s skills, competences and experience.

Key job responsibilities

• Create, oversee, and drive a culture of safety and wellbeing


• Analyse and implement changes to keep quality and productivity at a consistently high level


• Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility


• Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence


• Work collaboratively with management-level colleagues to standardise shift practices

A day in the life

You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers.

About the team

Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably.

The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock.

Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions.

Basic Qualifications

• Experience managing teams


• Experience communicating with a wide range of stakeholders, including colleagues and leadership


• Experience using data and metrics to determine and drive improvements


• Speak, write, and read fluently in Italian


• Speak, write, and read fluently in English


• Bachelor's degree

Preferred Qualifications

• Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent


• Experience in a logistics/operations environment


• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The minimum gross base salary for this position is listed below. The base salary listed corresponds to working on a full-time basis. For part-time hours, the salary will be pro-rated.

Amazon reserves the right to offer a higher salary and/or level, depending on the candidate's skills, competencies, and experience. Amazon's package may include a sign on payment. In addition, the candidate may be eligible to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Your recruiting team will share final salary and any restricted stock unit scheme if applicable, depending on skills and requirements.

In addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms.

See below the minimum gross base salary for this position:

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.