Online Store Specialist - Ventures

The Level Group; Lombardia; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Lunch tickets

Company laptop

Brand discounts

Job summary

The Level Group in Milan is seeking an Online Store Specialist to support one brand within its portfolio, shaping its e-commerce store to reflect the brand identity and deliver a strong customer experience. With 2–3 years in e-commerce, you will manage content, coordinate product data, promotions and merchandising, and work with Marketing, Customer Service, Logistics and Tech to grow the team.

We offer €25,000–€35,000 gross annually, lunch tickets, company laptop, discounts on our owned brands

Qualifications

• 2–3 years of experience in e-commerce or online store management.
• Degree in Economics, Management, Marketing or similar.
• Interest in fashion, luxury, design and digital commerce.
• Good working knowledge of Excel and PowerPoint.
• Fluency in Italian and English.
• Strong organizational skills and detail orientation.
• Proactive and collaborative mindset.

Responsibilities

• Manage the online store’s content and presentation following brand guidelines.
• Coordinate product uploads, catalogs, descriptions, translations, and imagery.
• Support planning and execution of promotions, newsletters and launches.
• Monitor product availability, pricing and online merchandising aligned with plans.
• Coordinate onsite activities and ensure timely implementation.
• Track e-commerce KPIs and share updates with stakeholders.
• Collaborate with Marketing, Customer Service, Logistics, Tech and brand partners.

Skills

E-commerce experience

Online store management

Excel

PowerPoint

Italian language

English language

Organizational skills

Education

Degree in Economics/Management/Marketing

Job description

We’re looking for an Online Store Specialist to join our team in Milan, supporting one of the brands within TLG’s portfolio. You’ll help manage and develop its e-commerce store, ensuring it reflects the brand’s identity and delivers a strong customer experience.

This role is suited to someone with 2–3 years of experience in e-commerce who is ready to grow into broader responsibilities over time and take on new challenges within the team.

What you’ll do:

• Manage the online store’s content and presentation, ensuring it reflects the brand’s vision and guidelines.
• Coordinate product uploads, digital catalogues, product descriptions, translations and product imagery.
• Support the planning and implementation of the commercial and editorial calendar, including promotions, newsletters and product launches.
• Monitor product availability, pricing and online merchandising in line with delivery and commercial plans.
• Coordinate onsite activities and ensure they are implemented accurately and on schedule.
• Track key e-commerce performance indicators, share updates with relevant stakeholders and highlight opportunities for improvement.
• Work closely with internal teams - including Marketing, Customer Service, Logistics and Tech - as well as brand partners and external providers.
• Gradually take on broader responsibilities and contribute to the development of the team’s activities.

What we’re looking for:

• 2–3 years of experience in e-commerce, online store management or a related role.
• A degree in Economics, Management, Marketing or a similar field.
• An interest in fashion, luxury, design and digital commerce.
• Good working knowledge of Excel and PowerPoint.
• Fluency in Italian and English.
• Strong organizational skills and attention to detail, with the ability to manage multiple activities and deadlines.
• A proactive, hands-on approach and the confidence to work both independently and collaboratively.
• Clear communication skills and a collaborative mindset when working with different teams and external partners.

What we offer:

• Gross annual salary within a range form €25,000 to €35,000, depending on actual experience and overall fit with job requirements.
• Benefits: lunch tickets, company laptop, discounts on our owned brands and brand partners, and additional perks through local offers and partnerships.
• People & Culture: join a young (31yo average), international (30+ nationalities), and fast-growing team where collaboration, ownership, and innovation are at the core of everything we do.

At The Level Group, we believe diverse perspectives and experiences make stronger teams. We welcome applications from candidates of all backgrounds, nationalities, identities, and abilities. If you require any accommodation during the interview process, please let us know and we will be happy to support you.