On-site Field Service Engineer: Travel & Flexible Hours

Lam Research; Agrate Brianza; Ibrido; EUR 42.000 - 62.000; Tempo pieno

Descrizione del lavoro

Lam Research is seeking a Field Service Engineer in Agrate Brianza to perform on-site repair, installation, and maintenance of complex semiconductor equipment. The role requires traveling domestically and internationally, with a strong emphasis on customer satisfaction and collaboration with cross-functional teams.

You’ll be based mainly at customer sites and must be able to work in a fast-paced, highly technical environment.

Competenze

• Bachelor’s degree in Electronics, Engineering, or related field plus 2+ years experience, or advanced degree.
• Ability to interpret electrical and mechanical schematics and operation manuals.
• Able to work in a clean room environment while wearing PPE.
• Willingness to travel domestically and internationally.
• Graduate eligible role.

Mansioni

• Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites.
• Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions.
• Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification.
• Maintain records and reports to coordinate activities between Lam and the customer.
• Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction.
• Transparently discuss opportunities and challenges with customer to increase trust.
• Update customer on status of Lam tools as needed.

Conoscenze

Electrical schematics

Mechanical schematics

Travel flexibility

Customer-facing

Cleanroom PPE

English communication

Formazione

Bachelor’s degree in Electronics/Engineering

Strumenti

Microsoft Office Suite

Descrizione del lavoro

Lam Research is seeking a Field Service Engineer in Agrate Brianza to perform on-site repair, installation, and maintenance of complex semiconductor equipment. The role requires traveling domestically and internationally, with a strong emphasis on customer satisfaction and collaboration with cross-functional teams.

You’ll be based mainly at customer sites and must be able to work in a fast-paced, highly technical environment.