Omnichannel After Sales Intern

Moncler Group; Trebaseleghe; Presencial; EUR 8100 - 9700; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Monthly internship allowance €800

Meal vouchers

Descripción de la vacante

Moncler Group is seeking an Omnichannel After Sales Intern to join the After Sales Department in Trebaseleghe (PD). The role supports omnichannel flows, enhances customer experience, and liaises with global regions to streamline after-sales processes.

The ideal candidate holds a degree in Economics or Languages, is fluent in Italian and English, and demonstrates strong Excel skills with solid time-management.

Formación

• Bachelor’s degree in Economics or Foreign Languages.
• Professional use of Italian and English.
• Excellent ability to manage time and effectively plan activities to meet deadlines.
• Strong proficiency in using Microsoft Excel.

Responsabilidades

• Support omnichannel After Sales processes across WW Regions.
• Process material requests and manage flows (bulk order, replenishment, kit).
• Handle orders/goods between national platforms (spare parts, fabrics).
• Monitor regular flows and activities in the after sales operations.

Conocimientos

Excel

Time management

Italian

English

Educación

Bachelor's degree in Economics or Foreign Languages

Descripción del empleo

Overview

AVAILABILITY: STARTING FROM JANUARY | FULL-TIME | 6-MONTHS

We are looking for a passionate and engaged Ominchannel After Sales Intern to join our After Sales Department in Trebaseleghe (PD).

Your role will be crucial in supporting our corporate networks with an Omnichannel approach, focusing on After Sales flows and processes while maintaining and enhancing customer satisfaction and experience excellence.

Your Impact

In this role, you will support the team in the following activities:

• Managing relationships and contacts with all WW Regions.
• Processing material requests and managing flows (bulk order, replenishment, kit).
• Managing orders/goods between national platforms (spare parts, fabrics).
• Managing and monitoring regular flows and activities

REQUIREMENTS

• Bachelor’s degree in Economics or Foreign Languages;
• Professional use of Italian and English;
• Excellent ability to manage time and effectively plan activities in order to meet deadlines and optimize workflow;
• Strong proficiency in using Microsoft applications, especially Excel;
• Previous internship experience, even if brief, in the After Sales sector is considered a plus.

Qualification

• An extraordinary internship journey: activities, events and experiences designed to support your personal and professional growth and help you become part of our community
• Our Career Start Program: exclusive learning opportunities and dedicated support from your team throughout your development
• Monthly internship allowance €800
• Free access to the company canteen or meal vouchers

"Moncler is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin colour, Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.”