Office Assistant

aah; Roma; On-site; EUR 48,312,000 - 72,532,000; Full time

Benefits offered by this job

Health benefits

Paid Time Off

Educational assistance program

Retirement plans with employer match

Job summary

Advocate Health is seeking a Front Office Assistant to support a busy medical practice with clerical tasks and front desk responsibilities. The role requires strong communication, accuracy, and a friendly patient-facing demeanor.

You will manage phones, scheduling, filing and electronic records, ensuring efficient operations and high-quality patient service in a healthcare environment.

Qualifications

• High school diploma or GED is required.
• A two-year medical office assistant program is preferred.
• Experience with front desk responsibilities in a medical office is required.
• Knowledge of medical terminology and ICD-9/CPT coding is required.
• Accurate typing and filing skills are needed.
• Experience with medical office information systems and electronic billing is preferred.
• Strong verbal and written communication and customer service mindset are essential.

Responsibilities

• The Front Office Assistant handles all clerical functions related to the medical practice's business activities, including telephone work, scheduling, filing and copying.

Skills

Front desk responsibilities

Medical terminology knowledge

ICD-9/CPT coding knowledge

Typing and filing skills

Customer service orientation

Education

High school diploma or GED

Two-year medical office assistant program (preferred)

Job description

Department:

01120 FLMG Rome John Davenport Family Medicine 28 John Davenport Dr - Family Medicine

Status:

Full time

Benefits Eligible:

Yes

Hou rs Per Week:

40

Schedule Details/Additional Information:

Monday - Friday 8:00am - 5:00 pm

Pay Range:

$18.85 - $28.30

The Front Office Assistant is responsible for all clerical functions relative to the business aspect of the medical practice. These duties include, but are not limited to, telephone responsibilities, scheduling, filing, copying, etc.

Qualifications:

A. Education

• 1. High school diploma or GED from an accredited institute required
• 2. Two year course for medical office assistant at the post-secondary level preferred

B. Experience

• 1. Prior experience with front desk responsibilities in a medical office setting
• 2. Knowledge of medical terminology and ICD-9/CPT coding is required
• 3. Accurate typing and filing skills required
• 4. Experience in the use of medical office information systems, electronic billing, and other automated functions preferred
• 5. Candidate must possess strong verbal and written communication skills, have a commitment to customer service, and communicate effectively with all applicable customers and age groups

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.