Multilingual Customer Specialist - Travel Support, Onsite

BlueView Talent; Bari; In loco; EUR 26.000 - 38.000; Tempo pieno

Vantaggi offerti da questo lavoro

Meal allowance

Health insurance

Life insurance

Relocation support

Onsite work environment

Descrizione del lavoro

BlueView Talent is seeking a Customer Specialist to be the first point of contact for customers across phone, email, chat and other digital channels in Bari. You will understand needs, provide accurate information, and guide users through orders, accounts, products and services, ensuring a smooth journey from first contact to resolution.

The role requires fluent Italian (C1/C2) and English (B2) with strong analytical and communication abilities.

Competenze

• Fluent in Italian (C1/C2) and English (B2).
• Strong analytical and communication abilities.
• Willingness to learn and grow in Travel sector.

Mansioni

• Provide friendly, professional support via phone, email, chat and other channels.
• Assist customers with inquiries related to orders, accounts, payments, products and services.
• Record customer interactions and resolutions accurately in internal systems.
• Work with internal teams to resolve issues quickly and effectively.
• Identify recurring concerns and suggest service improvements.

Conoscenze

Italian fluency

English proficiency

Analytical thinking

Communication skills

Descrizione del lavoro

BlueView Talent is seeking a Customer Specialist to be the first point of contact for customers across phone, email, chat and other digital channels in Bari. You will understand needs, provide accurate information, and guide users through orders, accounts, products and services, ensuring a smooth journey from first contact to resolution.

The role requires fluent Italian (C1/C2) and English (B2) with strong analytical and communication abilities.