Milano Luxury Client Advisor

Moncler Group; Milano; On-site; EUR 35,000 - 50,000; Full time

Job summary

Moncler Group is seeking a Senior Client Advisor for their Milano store to enhance client relationships and drive store performance. The ideal candidate will have a strong background in fashion retail, exceptional communication skills, and a passion for luxury fashion. Responsibilities include ensuring an excellent client experience, acting as a brand ambassador, and collaborating with the team to meet KPIs. Fluency in Italian and English is essential for this full-time position. Join Stone Island in cultivating a unique store culture and delivering exceptional service.

Qualifications

• Strong previous experience in sales roles within Fashion Retail.
• Excellent understanding of luxury sector KPIs and product sensitivity.
• Service-oriented with strong interpersonal skills.
• Reliable, punctual, and flexible.
• Passionate about retail and luxury fashion.

Responsibilities

• Ensure excellent client experience while maintaining brand standards.
• Act as a brand ambassador to clientele.
• Drive sales performance through client-centric approach.
• Support store operations and after-sales service.
• Develop in-depth knowledge of product categories.
• Implement and maintain visual standards in store.
• Collaborate with team effectively.

Skills

Strong sales experience in Fashion Retail

Luxury sector understanding

Strong communication skills

Client service orientation

Fluency in Italian and English

Ability to work independently

Digitally aware

Education

Fashion-related studies

Job description

Moncler Group is seeking a Senior Client Advisor for their Milano store to enhance client relationships and drive store performance. The ideal candidate will have a strong background in fashion retail, exceptional communication skills, and a passion for luxury fashion. Responsibilities include ensuring an excellent client experience, acting as a brand ambassador, and collaborating with the team to meet KPIs. Fluency in Italian and English is essential for this full-time position. Join Stone Island in cultivating a unique store culture and delivering exceptional service.