Luxury Store Director — Milan Flagship Leader

Bvlgari; Milano; On-site; EUR 70,000 - 100,000; Full time

Job summary

A leading luxury brand is seeking a Store Director to oversee flagship stores in Milan. The role requires at least 5 years of experience in luxury retail, a client-centric approach, and the ability to lead and motivate teams. Fluency in Italian and English is essential. The position offers full-time employment with a focus on achieving sales objectives and delivering exceptional client experiences.

Qualifications

• At least 5 years of relevant experience in luxury retail leadership role.
• Proven ability to drive operational excellence within luxury retail.
• Ability to develop clienteling strategies.

Responsibilities

• Lead the store team to ensure excellent client experience.
• Achieve sales objectives and meet store KPIs.
• Coach and develop team members with constant feedback.
• Ensure seamless client experience in-store and remotely.

Skills

Coaching and motivating a high-performing team

Client-centric excellence

Financial management

Networking skills

Strategic thinking

Fluency in Italian and English

Tools

Excel

Word

PowerPoint

BeanStore

Sales Force

SAP

Job description

A leading luxury brand is seeking a Store Director to oversee flagship stores in Milan. The role requires at least 5 years of experience in luxury retail, a client-centric approach, and the ability to lead and motivate teams. Fluency in Italian and English is essential. The position offers full-time employment with a focus on achieving sales objectives and delivering exceptional client experiences.