Luxury Retail Sales Consultant — Storytelling & Growth

Swarovski; Como; On-site; EUR 22,000 - 28,000; Full time

Benefits offered by this job

Exclusive employee discounts

Volunteering leave

Employee assistance program

Comprehensive training

Career development

Job summary

Swarovski seeks a Sales Consultant to deliver outstanding service and build emotional connections with customers in a luxury retail environment. You will promote loyalty programs, achieve sales goals, and collaborate with the team to maintain a welcoming store atmosphere.

Ideal candidates are passionate about fashion and luxury, digitally savvy, and able to engage customers with creative product storytelling while staying informed about the latest Swarovski offerings.

Qualifications

• Excellent customer service with a winning personality
• Experience in a multicultural retail environment
• Curious, empathetic and results-driven team player

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling
• Build trust and lasting relationships with customers, promoting loyalty programs
• Achieve individual and team sales goals, taking accountability for results
• Collaborate with your team to create a welcoming, organized store environment
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience

Skills

Customer service

Multicultural retail

Team player

Digital tools

Creative storytelling

Job description

Swarovski seeks a Sales Consultant to deliver outstanding service and build emotional connections with customers in a luxury retail environment. You will promote loyalty programs, achieve sales goals, and collaborate with the team to maintain a welcoming store atmosphere.

Ideal candidates are passionate about fashion and luxury, digitally savvy, and able to engage customers with creative product storytelling while staying informed about the latest Swarovski offerings.