Luxury Retail Ops Manager: Store Performance & Growth

BoF Careers; Agira; In loco; EUR 34.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Meal vouchers

Descrizione del lavoro

Ralph Lauren Corporation seeks a store operations professional in Italy to lead performance and profitability with a customer-first approach. The role focuses on driving productivity, team development, and adherence to brand standards across store operations.

You will manage inventory flow, deliver excellent customer service, and collaborate with teams to implement action plans, minimize shrink, and optimize KPI results. Fluency in English and local language is required.

Competenze

• Professional experience within a Retail environment.
• Proactive, positive and dynamic personality.
• High people service orientation.
• Good social and communication skills.
• Understanding of delivering performance against KPIs.
• Experience within MS Office suite.
• Required language: English + local language.

Mansioni

• Exceed sales and profitability targets by managing expenses and KPIs.
• Optimize resources to improve productivity and efficiency.
• Maintain stock accuracy and replenish items according to schedule.
• Lead and develop store team to deliver exceptional customer experience.
• Ensure brand standards, safety, and cash handling procedures are followed.

Conoscenze

Retail experience

Customer service

KPI driven

Strong communication

MS Office

English + local language

Strumenti

MS Office

Descrizione del lavoro

Ralph Lauren Corporation seeks a store operations professional in Italy to lead performance and profitability with a customer-first approach. The role focuses on driving productivity, team development, and adherence to brand standards across store operations.

You will manage inventory flow, deliver excellent customer service, and collaborate with teams to implement action plans, minimize shrink, and optimize KPI results. Fluency in English and local language is required.