Luxury Patient Experience Coordinator – Naples Plastic Surgery

Adoreal; Napoli; In loco; EUR 36.000 - 48.000; Tempo pieno

Descrizione del lavoro

Adoreal is seeking a front-of-house professional for a luxury medical practice in Naples, FL. You will be the first point of contact for patients, guiding them from initial call to post-procedure follow-up with warmth and precision.

The ideal candidate thrives in a polished, patient-centric environment, managing appointments, payments, and records while coordinating with clinical staff to ensure a seamless experience.

Competenze

• Experience delivering high-end guest service in a professional setting.
• Front desk experience in a medical or luxury hospitality environment preferred.
• Excellent verbal and written communication with a client-first mindset.
• Strong organizational skills and attention to detail in a fast-paced environment.

Mansioni

• Greet patients and guests and ensure a luxury, white-glove check-in experience.
• Handle a multi-line phone system, answer inquiries, and route calls.
• Schedule and manage appointments across providers and treatments.
• Maintain a polished, organized front-office environment at all times.

Conoscenze

Customer service

Front desk

Communication

Organization

Medical setting

Descrizione del lavoro

Adoreal is seeking a front-of-house professional for a luxury medical practice in Naples, FL. You will be the first point of contact for patients, guiding them from initial call to post-procedure follow-up with warmth and precision.

The ideal candidate thrives in a polished, patient-centric environment, managing appointments, payments, and records while coordinating with clinical staff to ensure a seamless experience.